GiveSmart

GiveSmart

219 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GiveSmart	Score6.9 out of 10	N/A	GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…	N/A

Pricing

GiveSmart

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Pricing Offerings
GiveSmart
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Optional

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Community Pulse
Key User Insights
	GiveSmart
Considered Both Products	Momentive Software Verified User Chose GiveSmart Givesmart does not provide the communications, peer-to-peer fundraising, and event webpage features that Salsa Engage used to have. Salsa CRM allowed us to split donations into multiple campaigns/funds or ledgers. Salsa CRM allowed us to upload copies of gift documents. Salsa … Incentivized Helpful? Bunny Rosenberg Director of Marketing & Communications in Marketing at Muttville (Non-profit Organization Management, 11-50 employees) Chose GiveSmart We used DonorPerfect and Handbid in the past and they lacked all the features we needed and their customer support was insufficient. The user experience on these platforms was always a challenge. GiveSmart is more streamlined and we have had better customer support when we run … Incentivized Helpful? Verified User Chose GiveSmart More functional, works best with events Incentivized Helpful? Verified User Chose GiveSmart OneCause has much of the same functionality, but GiveSmart was less expensive, which is why we went with them. Classy looks much more polished and has a lot more customization options - both on the user-facing end and the reporting/data/back end - but does not let us have user … Incentivized Helpful? Verified User Chose GiveSmart We originally selected Mobile Cause as a solution for offering text-to-give options. After utilizing the platform for that, we realized we could also take advantage of its other features for creating forms on our website. At the time, it offered more options for integration … Incentivized Helpful? Verified User Chose GiveSmart I haven't used other products. Incentivized Helpful? Verified User Chose GiveSmart I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking … Incentivized Helpful? Verified User Chose GiveSmart It was quite simple to initially set up the fundraising event page. It gave us options in design and reach. GiveSmart provides thorough spreadsheets which makes reconciling between our platform easy. Customer support was simple to access and available when they were needed. In … Incentivized Helpful? Verified User Chose GiveSmart GiveSmart is the platform that was already grandfathered when I entered my role. I used Kindful at my last job and GiveSmart at this one. GiveSmart's check-in and check-out process is significantly more accessible and user-friendly. Still, Kindful was used in sync with Square, … Incentivized Helpful? Verified User Chose GiveSmart My organization has been using GiveSmart's online donation form for many years. It integrates well into our website, and we like using it for multiple campaigns. Their Events software integrates with our accounting software, a big plus over what we used before. Other … Incentivized Helpful? Verified User Chose GiveSmart GiveSmart gives donors the choice to pay for fees. Incentivized Helpful? Verified User Chose GiveSmart more robust Incentivized Helpful? Doug Belisle Executive Director in Corporate at Good Neighbor Homeless Shelter (Non-profit Organization Management, 11-50 employees) Chose GiveSmart They are similar. GiveSmart had more functionality, and we were already using one of their modules. GiveSmart also had a better price. Incentivized Helpful? Verified User Chose GiveSmart GiveSmart allows us to use one system for everything which makes doing business and understanding your donors and donations and operating your events much smoother and more efficient. And the information and insights that you can pull from Givesmart are much more extensive. Incentivized Helpful? Andrea Barger Coordinator of Development in Corporate at FCS (Education Management, 501-1000 employees) Chose GiveSmart More options - text-to-give. Incentivized Helpful? Verified User Chose GiveSmart Ultimately, we chose GiveSmart because it was the upgraded version of the Abila software we had already been using for years. Our donor records get a unique update each year that most donor CRM organizations don't know how to handle. We also liked how they offered the three … Incentivized Helpful? Verified User Chose GiveSmart We liked that we could integrate our MailChimp newsletters and email with GiveSmart, the text messaging feature, and it seems the reporting will be easier for us. Incentivized Helpful? Elizabeth Nesi Technology and Innovation Coordinator at Metropolitan Golf Association Foundation (Non-profit Organization Management, 11-50 employees) Chose GiveSmart All of these websites suit our organizations for their reasons. They are also used simultaneously to collect data. With GiveSmart, I need one website to do what all these do individually. It causes errors on my end and forces me to look in many places for the same information. Incentivized Helpful? Verified User Chose GiveSmart We use Givegab every year for an event called IdahoGives. It is effective, but I would definitely not switch from GiveSmart to it. We may start looking at switching over to Classy if GiveSmart doesn't reactivate the android app for their services Incentivized Helpful? Verified User Chose GiveSmart Mainly we chose GiveSmart because it allows the option for a donor to specify a total dollar amount they want to give and then divides that dollar amount into monthly payments for them with ease and without having to create an account. The cost of the software is also much … Incentivized Helpful? Verified User Chose GiveSmart Not as robust of a program, but lower cost and scaled for smaller businesses. Incentivized Helpful? Verified User Chose GiveSmart GiveSmart is more user-friendly and has more options for connecting with donors. Incentivized Helpful? Verified User Chose GiveSmart Although they're a bit different, GiveSmart gives us a bit more flexibility with the forms we need and also a bit lower price on the credit card fees. Incentivized Helpful? Verified User Chose GiveSmart We currently use both but for separate reasons. GiveSmart is great for our fundraising events and Stripe works very well for facilitating online donations through our website. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	GiveSmart
Likelihood to Recommend	8.2 (168 ratings)
Likelihood to Renew	7.3 (7 ratings)
Usability	7.9 (167 ratings)
Availability	9.1 (2 ratings)
Performance	9.1 (2 ratings)
Support Rating	8.0 (166 ratings)
Online Training	8.2 (1 ratings)
Implementation Rating	7.4 (5 ratings)
Configurability	9.1 (2 ratings)
Ease of integration	4.5 (1 ratings)
Product Scalability	9.1 (2 ratings)
Vendor post-sale	9.1 (2 ratings)
Vendor pre-sale	9.1 (2 ratings)