TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GlarAssist

    N/AN/AGlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product. GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time instructions to workers, or customers, to speed up and guarantee efficient problem resolutions. Even though GlarAssist is focused on the Manufacturing and Field Services industries, the vendor states any…N/A

    HelpWire

    Score9.4 out of 10
    N/AHelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client…

    $0

    (for 1 remote connection at a time)

    Pricing
    GlarAssistHelpWire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlarAssistHelpWire
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The product is free of charge, no Ads, no extra fees
    More Pricing Information
    Features
    GlarAssistHelpWire
    Security
    Comparison of Security features of GlarAssist and HelpWire
    Feature
    GlarAssist
    -
    Ratings
    HelpWire
    10.0
    4 Ratings
    Role-based user permissions00 Ratings10.04 Ratings
    Remote Administration
    Comparison of Remote Administration features of GlarAssist and HelpWire
    Feature
    GlarAssist
    -
    Ratings
    HelpWire
    8.2
    6 Ratings
    File transfer00 Ratings8.76 Ratings
    Instant message00 Ratings7.76 Ratings
    Remote Access
    Comparison of Remote Access features of GlarAssist and HelpWire
    Feature
    GlarAssist
    -
    Ratings
    HelpWire
    9.3
    6 Ratings
    Attended device access00 Ratings10.06 Ratings
    Virtual device access00 Ratings10.03 Ratings
    Multiple-display support00 Ratings9.26 Ratings
    Multiple concurrent sessions00 Ratings8.23 Ratings
    User Ratings
    GlarAssistHelpWire
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)