Glassbox vs. Hotjar
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Glassbox | Score8.1 out of 10 | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A |
 Hotjar | Score8.3 out of 10 | N/A | Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand. | $39 per month 100 daily sessions |
| Glassbox | Hotjar | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Mobile Capabilities |
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| Results and Analysis |
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| Glassbox | Hotjar | |
|---|---|---|
| Likelihood to Recommend | 9.9 | 10.0 |
| Likelihood to Renew | 9.1 | 5.1 |
| Usability | 8.7 | 9.7 |
| Support Rating | - | 9.6 |
| Ease of integration | - | 9.0 |