TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glassbox

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time.N/A

    Swym

    N/AN/ASwym supports a cross-channel shopping platform for retailers, built to address the needs of mobile consumers, and able to integrate into an existing e-commerce site. Retailers can leverage the Swym platform to maximize the value of each customer interaction by enabling multi-screen shopping experiences for shoppers.N/A
    Pricing
    GlassboxSwym
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassboxSwym
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    GlassboxSwym
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Glassbox and Swym
    Feature
    Glassbox
    9.6
    45 Ratings
    Swym
    -
    Ratings
    Responsive Design for Web Access9.844 Ratings00 Ratings
    Mobile Application9.943 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.444 Ratings00 Ratings
    Mobile App Analytics9.444 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Glassbox and Swym
    Feature
    Glassbox
    9.5
    45 Ratings
    Swym
    -
    Ratings
    Click analytics9.945 Ratings00 Ratings
    Scroll maps9.344 Ratings00 Ratings
    Conversion tracking9.444 Ratings00 Ratings
    Goal tracking9.444 Ratings00 Ratings
    Funnel Analysis9.945 Ratings00 Ratings
    Session Recording and Replay9.445 Ratings00 Ratings
    User Segmentation9.445 Ratings00 Ratings
    User Ratings
    GlassboxSwym
    Likelihood to Recommend
    9.9
    (46 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (15 ratings)
    -
    (0 ratings)