Glassbox vs. TeamViewer DEX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Glassbox | Score8.1 out of 10 | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A |
 TeamViewer DEX | Score8.4 out of 10 | N/A | Formerly from 1E, acquired by TeamViewer, The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. This eliminates digital friction, avoids costly downtime and helps keep IT operations running smoothly. | N/A |
| Glassbox | TeamViewer DEX | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Glassbox | TeamViewer DEX | |||||||||||||||||||||||||
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| Mobile Capabilities |
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| Results and Analysis |
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| Glassbox | TeamViewer DEX | |
|---|---|---|
| Likelihood to Recommend | 9.9 | 10.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.7 | 8.0 |