Glassbox vs. Viavi Observer GigaStor
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Glassbox | Score8.1 out of 10 | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A |
 Viavi Observer GigaStor | Score7 out of 10 | N/A | Observer GigaStor from Viavi enables end-user experience scoring with packet capture, analysis, and storage, to provide IT teams with in-depth network conversation details for troubleshooting, performance optimization, and security investigations. The Observer Platform (formerly from Network Instruments) is a suite of network performance monitoring technologies. Network Instruments was acquired by JDSU in 2015, and then split off into Viavi Solutions. | N/A |
| Glassbox | Viavi Observer GigaStor | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Results and Analysis |
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| Glassbox | Viavi Observer GigaStor | |
|---|---|---|
| Likelihood to Recommend | 9.9 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.7 | - |