Glassdoor.com vs. ZipRecruiter

It really depends on if you're an employee or an employer. If you're someone who is looking to research a company you're considering joining then absolutely Glassdoor.com is an important data point research. I stress "data point" - the information posted about employers should be taken with the proverbial grain of salt. Most of the negative comments are written by disgruntled employees with an axe to grind. If you're an employer, beyond keeping tabs on your reputation on Glassdoor.com, there's not much to recommend.

Incentivized

ZipRecruiter is great for regular, full-time positions, especially the higher paying salaried positions. I would not recommend ZipRecruiter for the highest turnover positions that are mostly part time because of the price to post on ZipRecruiter. Let me mention, I am only posting hospitality facility positions

Incentivized

• Salary estimates that are accurate
• Allowing people to rate your company
• Advertising and combining Indeed and Glassdoor.com into 1 sponsored account

Incentivized

• ZipRecruiter is very easy to use, even for those who are not tech-savvy.
• The platform offers seamless options to mass-message out all candidates who have applied. This eliminates the time-consuming efforts to have to message out to each candidate.
• ZipRecruiter parses and connects well with our ATS platform, which makes it easy to track information as well and manage candidate profiles.

Incentivized

• Annoying e mail notifications, 3 or 4 per day.
• Bad location targeting. Sometimes I get job offers from other countries.
• Mobile app not very user friendly.

Incentivized

• Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required)
• When cancelling they require that you call them on the phone (you can't cancel online)
• I'd prefer that subscriptions were more targeted to my hiring needs

Incentivized

I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.

Incentivized

ZipRecruiter by far is the most comprehensive recruitment platform I have used. I have tried many other recruitment platforms and none were as comprehensive as ZipRecruiter. The hands-on assistance by the ZR staff was to notch. When we have an urgent need or just want to keep interest in employment at our campus, we turn to ZipRecruiter.

Incentivized

Glassdoor.com has proven to be an incredibly user-friendly platform that is both intuitive and easy to navigate. I find the overall functionality to be straightforward, which makes it simple to learn and use effectively, even for those who may not be very tech-savvy. I have encountered no difficulties when it comes to posting open positions, enhancing visibility through boosts, or reviewing and managing applicants. Everything is clearly laid out, making the entire process efficient and seamless.

Incentivized

ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.

Incentivized

big fat zip zilch nada crappy ball of unwanted ear wax

pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

Incentivized

Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting

Incentivized

onboarding process was very easy.

Incentivized

To be honest, we use both LinkedIn Jobs and [Glassdoor.com] to make sure we get the largest number of quality candidates quickly. LinkedIn Jobs allows us to learn more about the applicants before we ever speak to them, but Glassdoor allows candidates to learn more about us before they ever apply. Both boards have their complementary benefits and downsides, so it's a good idea to combine them if your organization can afford it.

Incentivized

ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.

Incentivized

because they did not provide qualified candidates so they cannot be relied upon to do what they say they do

• Average time to hire a candidate is shorter on Glassdoor when compared to our primary platform.
• Overall employee sentiment has gone up since we started using Glassdoor and came to know what are the pain points of our employees. It was an eye-opener and since then we made many changes which led to employee satisfaction.
• Organization image has improved as we always try to take the feedback constructively and actively try to acknowledge and respond to the reviews.

Incentivized

• The ROI we have gotten from using ZipRecruiter is huge, we use it for hiring sales people, and our sales are increased as a direct result of being able to hire great sales people through ZipRecruiter
• I like that we have everything we need for our hiring process all in one place. ZipRecruiter does a great job of offering us all of the tools we need on it's platform, which keeps us well organized.
• Because of ZipRecruiter, we have hired quality sales people, and it has directly lowered our turn-over rate with our employees.

Incentivized