GlobalMeet Collaboration (discontinued) vs. Webex Meetings

Webex Meetings and GlobalMeet Collaboration are two popular web and video conferencing products. Webex Meetings is the online meetings focused component of the Cisco Collaboration family of tools. GlobalMeet Collaboration is also the online meetings product or PGi’s suite of online communications software.

On TrustRadius, most Webex Meetings reviewers are from enterprises and working in the IT services industry. GlobalMeet Collaboration is also most popular with enterprises, but is most commonly represented by professionals in Hospital & Health Care.  GlobalMeet Collaboration is popular in this industry given its reputation for being a secure choice.

Features

Webex Meetings is a video conferencing and online meetings solution. It is a part of the Cisco Webex family of tools alongside Webex Teams, Webex Events, Webex Training, Webex Support, and Webex Calling. Webex Meetings also pairs with the Webex Devices line of video conferencing and collaboration hardware. It is one of the most popular tools on the market, and well-known as a solution for global collaboration.

Webex Meetings would be a good fit for enterprises that host a large number of online meetings with external participants. It is also a great choice if users are already familiar with other Cisco family tools.

As previously mentioned, GlobalMeet Collaboration’s biggest selling point is its security features. The vendor promises to be secure and reliable and stay on top of ever-evolving data security policies and regulations. Due to issues like “Zoom-bombing”, security is a bigger-than-ever topic in online meetings software.
Outside of online events security, GlobalMeet Collaboration also receives kudos for having an intuitive and easy-to-use interface and in-touch customer support team.

Limitations

Cisco Webex Meetings may be less suitable for folks who require a lot of additional features, but don’t have a lot of time to deal with configuring them. Reviewers frequently called out that hosting Webex Meetings calls can be a bit more complicated than hosting with competitor products. Users also reported that Webex Meetings sometimes suffers from lag, especially when users are utilizing screen-sharing.

Drawbacks to GlobalMeet Collaboration for some reviewers include lack of advanced add-on features (in comparison to competitors), host controls not being robust enough, and troubleshooting issues. GlobalMeet seems to work best when all participants are participating virtually, rather than there being a mix of in-person and virtual guests.

Pricing

According to TrustRadius research, 57% of Webex Meetings users believe it delivers good value for its price. Webex Meetings has a free plan that supports up to 100 participants in a meeting for up to 50 minutes. Its paid plans start at $13.50 per month per host and are good options for users who need to host longer meetings and utilize recordings.

GlobalMeet Collaboration tracks at being a bit less expensive than Webex Meetings. It also has a free plan, with its paid plans starting at $12 per month per user with an annual commitment. It features an enterprise plan whose pricing its contingent on company size and host requirements and includes global dial-out and toll-free number options which are a plus for meetings with a lot of external participants.