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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GLPI

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    $23

    per IT agent/per month

    Pricing
    GLPI
    Editions & Modules
    GLPI Network Cloud
    $23
    per IT agent/per month
    Basic
    $1,455
    for <10 IT agents; <500 IT assets
    Standard
    $4,365
    for <50 IT agents; < 5000 IT assets
    Advanced
    $14,550
    for >51 IT agents; > 5001 IT assets
    Offerings
    Pricing Offerings
    GLPI
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$1,200 per installation
    Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.
    More Pricing Information
    Community Pulse
    GLPI
    Considered Both Products
    Teclib
    Chose GLPI
    We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    GLPI
    Incident and problem management
    Comparison of Incident and problem management features of GLPI
    Feature
    GLPI
    9.0
    2 Ratings
    Organize and prioritize service tickets10.02 Ratings
    Expert directory8.02 Ratings
    Self-service tools9.02 Ratings
    ITSM collaboration and documentation8.02 Ratings
    ITSM reports and dashboards10.02 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of GLPI
    Feature
    GLPI
    8.5
    2 Ratings
    Configuration mangement9.01 Ratings
    Asset management dashboard8.02 Ratings
    Change management
    Comparison of Change management features of GLPI
    Feature
    GLPI
    9.5
    2 Ratings
    Change requests repository9.01 Ratings
    Service-level management10.02 Ratings
    User Ratings
    GLPI
    Likelihood to Recommend
    9.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)