Glue Loyalty vs. PAR Punchh

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glue Loyalty
Score 8.0 out of 10
Small Businesses (1-50 employees)
Glue’s Full Suite of Loyalty Features - Glue offers a suite of retention driving, loyalty proven solutions. Glue’s products can be managed manually or automatically using Glue’s automated loyalty manager. Points Earning System Coupons Loyalty Cards Subscriptions Prepaid multi-passes Play-to-Win Games A fully branded members club - With Glue, every business has its very own branded and personalized members club, just…
$0
per account
PAR Punchh
Score 7.4 out of 10
N/A
PAR Punchh is a loyalty and offers solution that focuses on providing restaurants with the tools and services to create branded and consistent in-store and digital customer experiences.N/A
Pricing
Glue LoyaltyPAR Punchh
Editions & Modules
1 – 7 Members
$0
per account
8 – 50 Members
$29.90
per account
51 – 100 Members
$59.90
per account
101 – 250 Members
$119.90
per account
251 & more Members
Custom
per account
No answers on this topic
Offerings
Pricing Offerings
Glue LoyaltyPAR Punchh
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay As You Grow Yep, only pay for members who join, and not a penny more! All plans include all the features and abilities: Your Very Own Branded Members Club A Branded Mobile App (iOS, Android) A Full Suite of Loyalty Features Marketing and Growth Features Glue's Automated Loyalty Manager Full control over Glue's work
More Pricing Information
Community Pulse
Glue LoyaltyPAR Punchh
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User Ratings
Glue LoyaltyPAR Punchh
Likelihood to Recommend
-
(0 ratings)
9.9
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(2 ratings)
User Testimonials
Glue LoyaltyPAR Punchh
Likelihood to Recommend
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
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Pros
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
  • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
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Cons
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
  • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
  • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
  • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
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Support Rating
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
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Alternatives Considered
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
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Return on Investment
Glue Loyalty
No answers on this topic
PAR Technology Corporation (ParTech)
  • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
  • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
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ScreenShots

Glue Loyalty Screenshots

Screenshot of With Glue you get both a fully branded mobile experience for your customers (app & web portal) and an admin app for you and your staff so you can be in full control of your loyalty program.Screenshot of Redeem rewards, stamp loyalty cards, grant and deduct points, get real-time data & insights about each and every member in your club - right in the palm of your hand.Screenshot of Your own fully branded loyalty app for your club members