GoCardless vs. WePay

GoCardless

GoCardless

19 Reviews and Ratings

WePay

WePay

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GoCardless	Score 8.5 out of 10	N/A	GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.	N/A
WePay	Score 7.7 out of 10	N/A	WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.	N/A

Pricing

GoCardless

WePay

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
GoCardless	WePay
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	GoCardless	WePay
Considered Both Products	GoCardless Verified User Anonymous Chose GoCardless GoCardless sends an email when a customer signs up in the portal which is crucial. We have many issues with not knowing when a customer has signed up to make a payment. GoCardless is seamless with a checkbox that makes this function possible. Our other software does not do … Incentivized Helpful? Cody Murley Controller Chose GoCardless GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for … Incentivized Helpful? PM Piyush Mittal Senior Client Relations Manager Chose GoCardless We didn't research a lot of platforms as GoCardless offered pretty much everything we were looking for, i.e low cost, easy to use & implement. Incentivized Helpful? NL Nathan Littleton Director Chose GoCardless It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses. Incentivized Helpful? Duncan McMillan Director Chose GoCardless GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for … Incentivized Helpful? FM Frank Mair Technical Specialist Chose GoCardless For direct debit it is superb. Integration is much easier, and it supports the different strands of our company's UK and European payments landscape. Incentivized Helpful? Garreth Collard Managing Director Chose GoCardless Gocardless had no integration or monthly fees. You only pay for what you use. Windcave has monthly fees (and a setup fee). Incentivized Helpful? Verified User Anonymous Chose GoCardless [GoCardless has] lower fees and is easier to use. Incentivized Helpful?	WePay Verified User Anonymous Chose WePay These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used … Incentivized Helpful? Verified User Anonymous Chose WePay WePay directly integrates with Classy and that was our sole reason for switching from iATS. iATS has several features but is also fairly complex. iATS has a great customer support team to help though. If we were not required to switch payment processors by Classy, I don't know … Incentivized Helpful? Dicky Leonardo Senior Engineer Chose WePay There are many other services that provide similar things, such as Stripe. However, when I evaluate these marketplace payment providers, I look at who their current users are and in this case, WePay has provided services to many other high-volume payment customers. Incentivized Helpful? Keith Hajovsky Attorney Chose WePay WePay was much more user friendly and easier to integrate. Incentivized Helpful? Matthew Veil Marketing Broker Chose WePay PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage. Incentivized Helpful? Verified User Anonymous Chose WePay Wepay had shown to be easier to use for the customer to use, set up, and get rolling accepting payments/donations quickly. WePay has also been easy to develop our software into their API. Wepay has a better user flow for our customers. The dashboard is easy to use and set up. Incentivized Helpful? Roger Devine Partner, Marketing Director Chose WePay WePay is friendlier to the customer than Stripe or PayPal - so much easier to sign up for and use. Standard gateways are more flexible - they provide many more options on pricing, and the ability to choose the underlying processor - which is great, but also significantly more … Incentivized Helpful? Belinda Crisco Sales Professional Chose WePay Wepay is easier to use, and fees are less, however, authorize.net processed payments quickly and deducted fees before payments were made to our account. Incentivized Helpful?

Features

GoCardless

WePay

Payment Gateways

Comparison of Payment Gateways features of Product A and Product B
	GoCardless 9.2 Ratings 24% above category average	WePay - Ratings
Fraud Detection	10.00 Ratings	00 Ratings
API or SDK	5.00 Ratings	00 Ratings
Recurring Payment Support	10.00 Ratings	00 Ratings
Billing and Invoicing Support	10.00 Ratings	00 Ratings
Global Support	10.00 Ratings	00 Ratings
Payment Form Acceptance	10.00 Ratings	00 Ratings

Best Alternatives
	GoCardless	WePay
Small Businesses	Apple Pay Score 9.3 out of 10	Apple Pay Score 9.3 out of 10
Medium-sized Companies	Apple Pay Score 9.3 out of 10	Apple Pay Score 9.3 out of 10
Enterprises	Adyen Score 8.8 out of 10	Adyen Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GoCardless	WePay
Likelihood to Recommend	9.0 (0 ratings)	7.0 (0 ratings)
Usability	9.0 (0 ratings)	- (0 ratings)
Support Rating	2.0 (0 ratings)	- (0 ratings)

User Testimonials
	GoCardless	WePay
Likelihood to Recommend	I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances. Incentivized PM Piyush Mittal Senior Client Relations Manager Read full review	If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy Incentivized Verified User Anonymous Read full review
Pros	Reliably takes recurring payments Makes it easy and secure for customers to set up their direct debits with us Informs us when payments have failed at the customer's end Makes it easy to see upcoming payments that will be collected Incentivized NL Nathan Littleton Director Read full review	Quick Setup and Approval of an Account Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them Quick customer service User friendly Incentivized Verified User Anonymous Read full review
Cons	Reduction in fees for customers who use it for large volumes of clients Easier for clients to review their payment plans Payment sooner to our bank account Incentivized Verified User Anonymous Read full review	I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding. Incentivized Roger Devine Partner, Marketing Director Read full review
Usability	It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account Incentivized Garreth Collard Managing Director Read full review	No answers on this topic
Support Rating	There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product. Incentivized Garreth Collard Managing Director Read full review	No answers on this topic
Alternatives Considered	GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for company website portal and A/R 3rd party tool. Incentivized Cody Murley Controller Read full review	These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used websites of its type. Incentivized Verified User Anonymous Read full review
Return on Investment	Customers appreciate using a bank account for payments to eliminate any credit card fees that may be implemented in the future. Incentivized Verified User Anonymous Read full review	WePay has allowed us to focus on our core competency as opposed to spending time and money creating our own financial transaction system. Incentivized Keith Hajovsky Attorney Read full review
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