GoCardless vs. Worldline Global Collect

I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances.

Incentivized

Ingenico ePayments is probably one of the biggest players in the world of Payment Gateways. It provides a lot of out-of-the-box features and payment solutions that are always appreciated by any consumer. It's PSD2 compliant and works worldwide, so you don't have to worry if your website is going international. Integration, however, could be tricky if you are not using a technology supported by the platform.

Incentivized

• Reliably takes recurring payments
• Makes it easy and secure for customers to set up their direct debits with us
• Informs us when payments have failed at the customer's end
• Makes it easy to see upcoming payments that will be collected

Incentivized

• Provides lots of out of the box payments methods
• Has native extensions for Magento 2 and Salesforce Commerce Cloud
• Has a usable admin intefrace

Incentivized

• Reduction in fees for customers who use it for large volumes of clients
• Easier for clients to review their payment plans
• Payment sooner to our bank account

Incentivized

• Look and feel
• More information about the transaction/payments
• Cost of the tool

Incentivized

It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account

Incentivized

There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

Incentivized

GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for company website portal and A/R 3rd party tool.

Incentivized

Thye are kinda like the bigger company of the one we talked to with the most robust network and the biggest employee count. They were that "oil tanker" in the industry. With that we had a lof of features, but also it felt like they were not on the cutting edge of features in technology.

Incentivized

• Customers appreciate using a bank account for payments to eliminate any credit card fees that may be implemented in the future.

Incentivized

• Fast response time to customers
• Keeping fraud low

Incentivized