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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoContact

    Score10 out of 10
    N/AGoContact in Portugal is a company specialized in integrated solutions for Contact Centers (IPBX + Contact Center Software + Communications). GoContact's integrated Contact Center platform provides IPBX, IVR, Inbound / Outbound Services, Scripts, Tickets, Chat, CRM, Reporting /Analytics, Quality, E-learning, SMS, and Text to Speech.N/A
    Pricing
    GoContact
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    GoContact
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GoContact
    Considered Both Products
    GoContact
    Chose GoContact
    Since I was looking for a solution that allowed me to move about 50 door-to-door sellers to remote telemarketing work I needed a solution that was easy and fast to set up and to manage from a distance. GoContact is a leader in massive outbound solutions and very well …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    GoContact
    Contact Center Software
    Comparison of Contact Center Software features of GoContact
    Feature
    GoContact
    9.4
    2 Ratings
    Agent dashboard9.02 Ratings
    Validate callers10.02 Ratings
    Outbound response9.02 Ratings
    Call forwarding9.02 Ratings
    Click-to-call (CTC)9.01 Ratings
    Warm transfer10.02 Ratings
    Predictive dialing10.02 Ratings
    Interactive voice response9.02 Ratings
    REST APIs10.01 Ratings
    Call scripts9.02 Ratings
    Call tracking9.02 Ratings
    Multichannel integration9.02 Ratings
    CRM software integration10.02 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of GoContact
    Feature
    GoContact
    9.4
    2 Ratings
    Inbound call routing10.02 Ratings
    Omnichannel inbound routing10.02 Ratings
    Recording9.02 Ratings
    Quality management10.01 Ratings
    Call analytics9.02 Ratings
    Historical reporting9.02 Ratings
    Live reporting9.02 Ratings
    Customer surveys9.01 Ratings
    Customer interaction analytics10.01 Ratings
    User Ratings
    GoContact
    Likelihood to Recommend
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)