TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoDaddy

    Score9 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    HostGator

    Score7.4 out of 10
    N/AHostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

    $2.75

    per month

    Pricing
    GoDaddyHostGator
    Editions & Modules
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Hatchling
    $2.75
    per month
    Baby
    $3.50
    per month
    Business
    $5.25
    per month
    Offerings
    Pricing Offerings
    GoDaddyHostGator
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscounts available for annual subscription.—
    More Pricing Information
    Community Pulse
    GoDaddyHostGator
    Considered Both Products
    GoDaddy
    Chose GoDaddy
    Their backend is terrible as compared to Godaddy , also HostGator is slow as compared to Godaddy .I would like to also tell HostGator services are not good as compared to Godaddy , which included hosting , domain name , website builder , also many many more.
    Incentivized
    Chose GoDaddy
    Whenever new clients come to me for website development, I begin our relationship by asking about domain registration and website hosting. I cringe when they say they use GoDaddy and often warn them that additional time and effort may be required to accomplish their goals. …
    Incentivized
    Chose GoDaddy
    GoDaddy is by far the top company. HostGator comes second but we choose GoDaddy over HostGator because of the customer service. The other ones are terrible. Bad hosting, websites go down frequently and are not great at customer service. GoDaddy does a fantastic job and really …
    Incentivized
    Chose GoDaddy
    Best customer service and fees when first becoming a client. Very helpful, supportive, and full of kindness when making website hosting changes. Follow up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee …
    Incentivized
    Chose GoDaddy
    GoDaddy has gotten too big for themselves. They have gone very corporate, you can't really get support as easily as you used to, and their pricing is ridiculous. Not to mention they sneak things into your cart during the checkout process and reel you in with introductory …
    Incentivized
    Chose GoDaddy
    With GoDaddy: I can always expect that their support will be helpful and positive.
    • That I can reach operators by phone or chat
    • That I can find my domains and host in one place.
    • That I can also purchase and access email for myself and my team.
    Incentivized
    Chose GoDaddy
    If you are looking for a bargain, and are okay with shared hosting, then GoDaddy is perfect, there are 'cheaper' hosting companies out there, however, GoDaddy is by far the most for your money in terms of inexperienced users being able to navigate their way around hosting and …
    Incentivized
    Chose GoDaddy
    My clients typically select GoDaddy because it's the most well-known brand/company to them. They've seen it advertised everywhere so that's what they tend to go for. I don't typically choose them for my own purchases or recommend them to clients. I would describe GoDaddy as …
    Incentivized
    Newfold Digital (Endurance + Web.com)
    Chose HostGator
    I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not …
    Incentivized
    Chose HostGator
    When we were looking at hosting companies, it boiled down to both HostGator & GoDaddy. We chose HostGator because the sales team spoke to us more directly, whereas GoDaddy felt like they were reading a script.

    I did not compare speeds of websites between the two hosting …
    Incentivized
    Chose HostGator
    HostGator is competitive in pricing. Siteground and GoDaddy were close competitors. I also ended up using WebSynthesis with a unique IP and a managed WordPress service which solves any hacking issues.
    Incentivized
    Chose HostGator
    GoDaddy has ALOT of cons but is usually picked for being cheap. Host Gator is way more worth it.
    Incentivized
    Chose HostGator
    GoDaddy comes with a reputation for quick install options, but HostGator had more to offer at a cheaper rate.
    Incentivized
    Chose HostGator
    I believe that HostGator is the most affordable and no-nonsense hosting provide of all that I've tried. I think they most closely compare with GoDaddy. However, HostGator is easier to work with and often has better pricing over the long run because they offer more promotional …
    Incentivized
    Chose HostGator
    HostGator is #1 in this category. Bluehost has terrible reviews and is always going down.
    Incentivized
    Chose HostGator
    We looked at GoDaddy and a few other hosting companies before signing with HostGator as a reseller. We've continued to look at other companies when a particular business case presented itself for us to do so, however, it has always come down to us staying with HostGator for …
    Incentivized
    Chose HostGator
    HostGator is a good platform, but not quite as capable as WPEngine.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    GoDaddyHostGator
    Likelihood to Recommend
    9.0
    (57 ratings)
    6.9
    (19 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    7.8
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)