GoFundMe Pro vs. Momentus Event Management Platform

Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.

Incentivized

I believe the strength of the system is the integration of contracts and the AR process. Companies not using a lot of contracts might not need a system this powerful.

Incentivized

• The Classy platform is easy to use, both for the staff and our volunteer fundraisers
• It's easy to build a great looking fundraising page
• Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!

Incentivized

• Ease of use. Once configured and work flow processes are determined, users are up and running in one (1) orientation & training session. Online Knowledge Base and Video tutorials are helpful resources.
• Customization. The flexibility to customize screens, layouts, fields, etc. is a HUGE benefit. Add or hide fields based on your company needs are available at functional user level.
• Trace & Notification features. Built-in reminders or "to do" lists keep staff on track. Never miss a deadline! Email w/ full HTML, import and export features are fantastic.

Incentivized

• Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
• Slow to roll out some donor payment options like Venmo.
• Not inexpensive price point and on an annual contract, so the software is definitely an investment.

Incentivized

• Contracts tie to AR but not to AP in direct fashion. Some duplicate entry for payables related to contracts is required.
• Still in midst of fully upgrading to web based version 20 program. Certain areas still need to use version 19.

Incentivized

VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.

Incentivized

Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.

Incentivized

Software upgrade to latest version and to hosted environment took longer than expected

Incentivized

I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.

This past spring, I had the opportunity to view 25Live (web version of R25). Within 10 minutes, it was determined, 25Live was not suitable for the Event Management Operation. Most suited for the Office of the Registrar's need to book academic classrooms space for class course sections. College Net (25Live) sneak preview. - 25Live offers an Event Management Module, however, with very basic functionality. Does not compete with Ungerboeck Software functionality. - A single event in 25Live with multiple space books, are made up of multiple sub events; unable to view all space bookings on single screen. - Report options are not comparable. - Limited customization; unable to edit screen layouts or fields. - to name a few...

Incentivized

• This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.

Incentivized

• It keeps all events accessible

Incentivized