GoodHire vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoodHire
Score 8.4 out of 10
N/A
GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.
$29.99
HireRight
Score 8.8 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
GoodHireHireRight
Editions & Modules
Basic
$29.99
Standard
$54.99
Premium
$79.99
No answers on this topic
Offerings
Pricing Offerings
GoodHireHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoodHireHireRight
Considered Both Products
GoodHire
Chose GoodHire
Because GoodHire and BambooHR, our HRIS, are integrated, I can request a background check without having to log out of what I am doing, and Bamboo is updated as the findings are received. It increases productivity. The time it took to upload new candidates was the key issue …
Chose GoodHire
GoodHire and Good Egg are excellent online background check platforms, both offer comprehensive background checks and reports,They also offer simple, easy-to-use interfaces that allow us to quickly gather information about potential employees or customers.Both platforms offer …
Chose GoodHire
GoodHire was our go-to for a long time, and will always stand out to me as an excellent vendor. We had to move on however, when our needs changed and we required bulk background checks which they could not provide. Otherwise, I think Goodhire does a fantastic job and makes for …
Chose GoodHire
Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with …
Chose GoodHire
Other products are similar but none offered the same level of comprehensive background checks at the same cost. Likewise, GoodHire produced a much faster turn-around time on results than competitors. That said, the hounding from the company was a detractor and we would …
Chose GoodHire
GoodHire has much better ATS integration, and way less data entry for the company's portion. It also allows candidates to see their own reports directly, instead of requesting a copy from us/the company, which is especially helpful an less messy if there is an alert that needs …
Chose GoodHire
GoodHire has been the only service we have used for company background checks and ongoing alerts and it has been great so far! We have not had any reason to check into any other services.
Chose GoodHire
We don't need anything too fancy, and GoodHire provides the basics well. Perhaps as we get larger we may look for another organization due to our overall minor issues, but I don't find a ton of differentiation between various companies. As a result of having a similar …
Chose GoodHire
I don't recall the name of the other company I used in the past but it was much less detailed and organized when it comes to the delivery of information on the background checks.
HireRight
Chose HireRight
HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
Chose HireRight
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for …
Chose HireRight
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due …
Chose HireRight
Because of the integration option, it is easy to setup compared to its alternative. The hiring process is very easy and it keeps the records of every employee safely. It provides scalability and flexibility so cost can be reduced and the number of customization options provided …
Chose HireRight
We have not used any other products that HireRight. Our company tends to stay with the sources, software, and/or companies that works for us. Since HireRight has worked for us, we have not tried another source.
Chose HireRight
We used vectorvms for resume submission for the state client contract requirements we will get from the State of Ohio,Ma,VA,Ga and Iowa .Vectorvms is very easy to use software and used by multiple MSP for its program statewide
Chose HireRight
My company wanted to change who did our background checks after the equifax hack, and this forced us to try a new vendor and HireRight was the first one we came across that we ultimately picked. Why we picked them initially was due to the automation, the cost, the customer …
Chose HireRight
HireRight is much better than the competition when it comes to price.
Chose HireRight
We used another background check company through Paychex. Both companies had the same features. We now use HireRight because it is incorporated with our ADP package.
Chose HireRight
We initially selected HireRight on a trial basis. Their pricing structure, their response time, and the quality of their reports convinced us to stay with them. I would highly recommend them.
Chose HireRight
First Advantage had me all over the screen trying to figure out how to maneuver around there website. I still haven't completely figured it out. While HireRight was easy to use and self explanatory. I've been using HireRight for so long now adjusting my eyes to any different …
Chose HireRight
We selected HireRight because it does what we need, usually in a timely manner for a fair price. We use other programs when it is required for a specific project and must be used.
Chose HireRight
We haven't implemented I-9 yet but plan to in the future. This will make it so that I-9s and backgrounds reports can be stored in one place.
Chose HireRight
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Chose HireRight
They are the market leader and essentially there are only 2 other companies in the world that can meet out program requirements.
Chose HireRight
I have worked with over 20 background vendors, and believe HireRight is somewhere in the middle of the pack. My colleagues have had more hands-on experience with them lately, and have informed me things are getting better when it comes to verifications and customer service. …
Chose HireRight
The ease of the Tenstreet website is better, the one touch reports makes things so much simpler for us.
Chose HireRight
We have used 2 or 3 other background check companies and I like HireRight because they are the easiest to get in touch with someone when any help is needed. The website is user friendly and you can easily check what is pending, what is completed, etc., across users. They are …
Chose HireRight
We use Supervision for MVR checks. HireRight also will return information to confirm if it was a serious incident. This helps to make sure things match up.
Chose HireRight
We have utilized First Advantage in the past and the issues were with using a paper process, the HR team needing to input all of the potential new hire's information, and long delays in turn around times on applicant screens. With HireRight, they have removed these obstacles …
Chose HireRight
I do not want to name drop the vendor we used previously, but when we were evaluating new solutions, HireRight was the only option we seriously considered. A big part of our decision to go with HireRight was that it integrated nicely with our applicant tracking system, which …
Chose HireRight
It was the only product we used.
Best Alternatives
GoodHireHireRight
Small Businesses
Arcoro HR
Arcoro HR
Score 8.8 out of 10
Arcoro HR
Arcoro HR
Score 8.8 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.5 out of 10
Paycom
Paycom
Score 7.5 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GoodHireHireRight
Likelihood to Recommend
8.6
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
8.8
(0 ratings)
User Testimonials
GoodHireHireRight
Likelihood to Recommend
GoodHire is well suited for those who need to run quick background checks and want the results neatly laid out and summarized. It's good for running one-off background checks, and having the ability to cancel/update them as you see fit. It's perfect if you want to connect it to your HRIS system as well.
It's not ideal for those who need to run a large amount of background checks at one time.
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We needed more security as far as hiring new people was concerned. HireRight becomes the right candidate for this position. The best thing about this is partnered with HR services and integrations with other tools that make it easy to keep records and set up. However, its UI is outdated, they can update it to improve performance and user friendly.
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Pros
  • Ease of use - very easy to enter in employee data and they find it easy to use.
  • Customer service - when needing something, tends to be very responsive
  • Pricing - cost is similar compared to other background check and drug companies
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  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
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Cons
  • I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
  • If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.
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  • Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
  • Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
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Likelihood to Renew
Very dependable and thorough
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There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Usability
No answers on this topic
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Support Rating
Haven't had any issues with Goodhire's customer support.
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There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
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Alternatives Considered
Because GoodHire and BambooHR, our HRIS, are integrated, I can request a background check without having to log out of what I am doing, and Bamboo is updated as the findings are received. It increases productivity. The time it took to upload new candidates was the key issue that the integration is resolving.
Read full review
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for 2 years. We also use them for an OSCC contractor certifier, which I don't think HireRight does.
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Return on Investment
  • There has not been anything I have disliked so far. It is a great thing to use.
  • The ongoing alerts have been a positive thing to be able to rely on.
  • It has been positive that we can order background checks and get the results quickly. Generally in about 3 days. You get to build your own specific background check you would like and choose from various things.
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  • Improved candidate experience. Our process is now more modern and appealing to candidates, as well as easier to complete.
  • Pre-employment screening times have improved, reducing our time to hire. This helps us get new hires onboarded and working faster, which is a win for our new hires and our location managers.
  • Online document retention keeps confidential information secure, and reduces the paperwork and clutter we are forced to manage on-site.
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ScreenShots