TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score7.9 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Pricing
    Google Analytics
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Offerings
    Pricing Offerings
    Google Analytics
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Analytics
    Considered Both Products
    Google
    Chose Google Analytics
    Wix and other website platforms have a built-in analytic tool, but it is not as sufficient as Google Analytics, so I always use GA as the main source of information about sales. Most of the analytic tools on web platforms can't visualize user flows, which is very important when …
    Incentivized
    Chose Google Analytics
    The entry threshold is lower and Google Analytics can be used to grant access even to technically intermediate users who can draw basic conclusions on their own.
    Incentivized
    Chose Google Analytics
    We use google analytics instead of other tools for customer usage data and behavioral. It is better to connect with some sources.
    Incentivized
    Chose Google Analytics
    Adobe Analytics is better in almost all aspects except for it's complexity in implementation.
    Incentivized
    Chose Google Analytics
    Microsoft Clarity is speedy, extremely tidy, and straight to the point, and it contains everything a SME would need to maintain a healthy SEO without the need for technical understanding; its UI is far superior to GA, and it also provides additional capabilities like as …
    Incentivized
    Chose Google Analytics
    Webtrends as a platform is older than Google Analytics and still quite good. If you have a company that is used to using Webtrends, it's likely still a good fit for you. Google Analytics has a lower entry cost and more accessible training to new Users, so that's why I would …
    Incentivized
    Chose Google Analytics
    Adobe Analytics is good but it is more suited to people who are fully and technically into reporting and the solutions it provides. Google Analytics on the other hand provides a much easier way of setting up the Analytics. Most of the data reporting, charts and visualisations …
    Incentivized
    Chose Google Analytics
    Ease of use: Google Analytics is known for its user-friendly interface and straightforward setup process, making it accessible for beginners. Adobe Analytics has a steeper learning curve and requires more technical expertise.
    Features: Adobe Analytics offers a more comprehensive …
    Incentivized
    Chose Google Analytics
    Universal GA is free to use, offers a good amount of data, and is relatively easy to use. Other products may not offer the detail needed (Google Tag Manager), or require payment (Adobe Target)
    Incentivized
    Chose Google Analytics
    Google Tag Manager is the best tool to use with Google analytics as it provides more in-depth analysis where users interact on the website.
    Incentivized
    Chose Google Analytics
    Built-in reports are beneficial but you can create custom reports if you need more details with different dimensions and metrics it also provides insights which is just little data about your site traffic in sentence format its the best way to know which strategy you are on …
    Incentivized
    Chose Google Analytics
    Adobe and Google Analytics are fairly similar. Google Analytics was more widely known among my team. Most of us have used it in some capacity in the past. It's also easy to navigate, and there are loads of free training out there on how to use the platform.
    Incentivized
    Chose Google Analytics
    Google provides a wide suite of products that all tie into Google Analytics. Some that I use most often are Tag Manager, Ads and Datastudio. All of these connect directly with Analytics and allow me to accomplish my goals. For example, Ads will connect and show me what Ads are …
    Incentivized
    Chose Google Analytics
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now.
    I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a …
    Incentivized
    Chose Google Analytics
    Adobe Analytics and Google Analytics 360 are both paid/premium options for website tracking. Though there are certain use cases when these might make sense (you operate entirely in the Adobe suite, you're a massive company/site that doesn’t mind the price tag on Google …
    Incentivized
    Chose Google Analytics
    Google Analytics provides everything you need in terms of straight forward analytics needs. The tool is not very flexible compared to other software such as adobe, and if you want to upgrade to premium or add in a bunch of custom situations, that can be become very [tedious] …
    Incentivized
    Chose Google Analytics
    Google Analytics had the best price (it's free for major of our clients), and it was easy to find professionals that had experience on using it.
    Incentivized
    Chose Google Analytics
    Google Analytics is easy to use and widespread, it's a must-have software for all businesses. The price point compared to other software that we use is very reasonable, and the suite of services and training tools/certifications available for free is hard for other software …
    Incentivized
    Chose Google Analytics
    Adobe Analytics has been in the market for a long time; some people still know it as Omniture or SiteCatalyst. It seems that some great ideas from Google Analytics, such as Enhanced Ecommerce and the new way of measuring events with GA4, are adapted from the traditional Adobe …
    Incentivized
    Chose Google Analytics
    GA will always have an advantage with data, because it's the source, but other companies do a better job of specializing in certain areas or providing better UX/UI. HubSpot is the king of the latter and Semrush is ideal for making organic improvements based on data. Ahrefs are …
    Incentivized
    Chose Google Analytics
    We have been using Adobe Analytics for a while but the system seemed to be more complex when compared to super user friendly Google Analytics. Moreover, the option to add custom metrics and dimensions is lacking in Adobe Analytics. Google Analytics is good with transactional …
    Incentivized
    Chose Google Analytics
    Google Analytics is really unique so it's hard to have competitors - especially when Google Analytics is free (unless you are part of a huge company so in the case you will need the Premium version). Other products like Semrush are good as third party tools and figure out the …
    Incentivized
    Chose Google Analytics
    I used Facebook Analytics for mobile and web games but Facebook Analytics was discontinued. Google Analytics is more universal and is suitable for both web and native mobile applications. Facebook Analytics is more suitable for apps and games on web and mobile. For mobile …
    Incentivized
    Chose Google Analytics
    [Google Analytics] provides a broader appeal, combining what would usually require several different platforms, and as such is a bit of a jack of all trades in comparison, although often to a "good enough" level. If there is a particular aspect that you then find you would like …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Google Analytics
    Web Analytics
    Comparison of Web Analytics features of Google Analytics
    Feature
    Google Analytics
    8.2
    2 Ratings
    Lead Conversion Tracking7.52 Ratings
    Bounce Rate Measurement8.52 Ratings
    Device and Browser Reporting8.52 Ratings
    Pageview Tracking8.02 Ratings
    Event Tracking7.02 Ratings
    Reporting in real-time10.01 Ratings
    Referral Source Tracking8.02 Ratings
    Customizable Dashboards8.52 Ratings
    User Ratings
    Google Analytics
    Likelihood to Recommend
    8.3
    (185 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    Usability
    7.5
    (10 ratings)
    Availability
    10.0
    (4 ratings)
    Performance
    10.0
    (2 ratings)
    Support Rating
    7.0
    (42 ratings)
    Online Training
    10.0
    (2 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    Configurability
    6.0
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)