Google Analytics 360 (discontinued) vs. Open Web Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Analytics 360 (discontinued)
Score 8.9 out of 10
N/A
Google Analytics 360 (formerly Google Analytics Premium) was an enterprise-level analytics solution that was sunset in July of 2024.
$150,000
Up to 1 Billion hits/month
Open Web Analytics
Score 9.0 out of 10
N/A
Open Web Analytics is an open source web analytics software product licensed under GPL and provides website owners and developers with ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs. OWA also comes with support for tracking websites made with content management frameworks such as WordPress and MediaWiki.N/A
Pricing
Google Analytics 360 (discontinued)Open Web Analytics
Editions & Modules
Google Analytics Premium
$150,000
Up to 1 Billion hits/month
Google Analytics
Free
No answers on this topic
Offerings
Pricing Offerings
Google Analytics 360 (discontinued)Open Web Analytics
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Analytics 360 (discontinued)Open Web Analytics
Considered Both Products
Google Analytics 360 (discontinued)
Chose Google Analytics 360 (discontinued)
Since our data is on Bigquery it is very easy for us to connect our database to this platform which is very challenging for us to connect the data integration part to other platforms so this is the primary reason for us to choose this platform. The second reason to choose this …
Chose Google Analytics 360 (discontinued)
As long as the budget isn't in question, then I think you get a lot more for your money for 360. Having more confidence in the data is essential, your typical GA suite is good but there are limitations. These limitations unfortunately mean that a lot of the time you are having …
Chose Google Analytics 360 (discontinued)
Nothing used any other application prior to Google Analytics 360 [(formerly Google Analytics Premium).]
Chose Google Analytics 360 (discontinued)
We prefer Google Analytics 360 because it is a simple-to-use tool that is very useful for tracking web traffic through real-time statistics, updates, and recommendations. It can create custom reports in the application itself, generating the desired results.
Chose Google Analytics 360 (discontinued)
I have looked at this - when clients use it. It is very expensive for a small business owner or solopreneuer. Google Analytics 360 is free and does the job I need it to do.
Chose Google Analytics 360 (discontinued)
Features like user segmentation and visualization of user behavior and journey. 
Custom reporting and creating custom tables with different metrics is what we miss. 
Big Query, Google Optimize and other features. 
Chose Google Analytics 360 (discontinued)
It's only got a couple more features so for most businesses it's really hard to justify the price increase.
Chose Google Analytics 360 (discontinued)
  • Easier to use.
  • Better data accuracy.
  • Data connections with other google tools.
Chose Google Analytics 360 (discontinued)
Unless you have very complex and edge case analytics needs, Google Analytics [360 (formerly Google Analytics Premium)] is likely going to be the best choice. From both a cost and usability stand point, Google wins. Adobe has the edge case when you need to create really custom …
Chose Google Analytics 360 (discontinued)
Amplitude is an alternative for Google Analytics and we have implemented Amplitude also. We choose Google Analytics over Amplitude because of features like segmentation of users, creating cohort, seeing the user's behavior and journey. Amplitude has all of the data but it's not …
Chose Google Analytics 360 (discontinued)
Google Analytics and Adobe Analytics are both great products and solutions. Each has advantages and disadvantages that need to be evaluated based on your business needs and the people you have to leverage them. Google Analytics is a lower overall investment than Adobe Analytics …
Chose Google Analytics 360 (discontinued)
GA is more extensive than Heap, however, it's also more difficult to wrangle the data into our own warehouse. Heap data is easier to integrate as it has data sharing for Snowflake where GA doesn't, at least not when used it. I believe Heap is less expensive.
Chose Google Analytics 360 (discontinued)
Piano Cxense and Chartbeat, in conjunction with Google Analytics are the suite of tools that we use to monitoring and measure our sites performance in realtime and historic.
Chose Google Analytics 360 (discontinued)
Adobe Analytics is a robust tool, feature-rich, and good reporting. It has focused on understanding user behavior and e-commerce performance at its core. However, with the sophistication comes difficulty in use and the ability for simple reporting and analysis. The setup of …
Chose Google Analytics 360 (discontinued)
Google Analytics Premium is more simple and focused on marketers' needs with a clear advantage for driving improvements to advertising, especially with the Google tech stack. Adobe Analytics is very complex and great for enterprises, especially those that want to measure …
Chose Google Analytics 360 (discontinued)
I don't know any competitor of Google Analytics Premium.
Chose Google Analytics 360 (discontinued)
  • There are a lot of good alternatives out there for a fraction of the cost. Also, another good reason you might want to consider another platform is due to privacy concerns. I have nothing against Google, but Google collects a lot of data about users from various Google …
Chose Google Analytics 360 (discontinued)
We think it integrates well with our website and we have people with experience in Google Analytics. The other tools are not that popular.
Chose Google Analytics 360 (discontinued)
I work with a lot of analysis for my client along with A/B tests of statistics. Google Analytics Premium provided a complete and application of results even faster, the data shared between optimize and analytics is a very big competitive advantage.
Chose Google Analytics 360 (discontinued)
There are no competitors to this software, honestly. It's in a league of its own. Premium is truly an all-in-one tool that few can do without, and it's absolutely shocking the amount of data that it can compile. If you're looking for an excellent source of information this is …
Chose Google Analytics 360 (discontinued)
Google Analytics is much more user friendly and requires less day to day management. Google Analytics should be the platform of choice unless there are complex business reasons to choose Adobe.
Chose Google Analytics 360 (discontinued)
Google Analytics had a reliable means of accessing data, but also translating raw data into credible results. In general, its functionalities are simple to understand, train others, and implement.
Chose Google Analytics 360 (discontinued)
Google Analytics
Chose Google Analytics 360 (discontinued)
Hubspot spends too much time trying to sell you on other products instead of assisting you with your current product in a consultative manner. Google customer support doesn't consult per se, but they do focus on the current product at hand without constantly trying to upsell …
Chose Google Analytics 360 (discontinued)
Google Analytics and Adobe Analytics are very similar. I wasn't involved in the decision making process at my organization, as we had GA well before I began in my position. However, GA has a suite of other tools that complement Web Analytics that makes it extremely easy to …
Open Web Analytics
Chose Open Web Analytics
Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to Matomo Analytics. In terms of market share Google Analytics has …
Features
Google Analytics 360 (discontinued)Open Web Analytics
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Google Analytics 360 (discontinued)
6.9
Ratings
15% below category average
Open Web Analytics
-
Ratings
Lead Conversion Tracking7.00 Ratings00 Ratings
Device and Browser Reporting1.00 Ratings00 Ratings
Pageview Tracking7.00 Ratings00 Ratings
Event Tracking8.00 Ratings00 Ratings
Reporting in real-time10.00 Ratings00 Ratings
Referral Source Tracking10.00 Ratings00 Ratings
Customizable Dashboards5.00 Ratings00 Ratings
Best Alternatives
Google Analytics 360 (discontinued)Open Web Analytics
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
StatCounter
StatCounter
Score 9.0 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 10.0 out of 10
Siteimprove
Siteimprove
Score 10.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google Analytics 360 (discontinued)Open Web Analytics
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Google Analytics 360 (discontinued)Open Web Analytics
Likelihood to Recommend
I think this is a great platform as long as there is a dedicated team which is going to spend reviewing the data and also taking out insights from it, making it beneficial. It was well suited for me when working with a client that had a very large amount of traffic, with a large range of complex products on offer. This tool allowed us to be able to do more with the data and segmenting it more which ultimately drove our relationship forward, but also the results that we saw
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Open Web Analytics is an opportunity for those that like to have skeletons for the start of customized solutions. The package offers several best practices set of features and functions. The possibilities add up to higher performance API for example from Google Analytics. The vast of additional features are of higher value because the market does not have other solutions. There are solutions around Open Web Analytics for example in SAP Design Studio that integrate beyond Content Management systems and attached Shops Systems to Warehousing, Logistics, and Deliverment Management. The market situation are covering all that is possible and has demand. The universality is implemented at the user interface and therefore unmatched and even robust for new kinds of visualization interfaces or input device types. A draw is that against payment system remains a security gap and data security and data safety might be a topic for each customer and user.
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Pros
  • It is an excellent cloud analytics platform that is easy to install and configure and easy to deploy and use, allowing us to measure web traffic and other tools.
  • It is an entirely online tool; it does not take up hard disk space like other desktop tools.
  • Since this tool is draggable, Google is constantly adding more features.
  • Even beginners who do not have a custom dashboard can get information. If there is a problem somewhere on the site that needs to be investigated, Google Analytics 360 will notify you.
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  • High performance track and state-of-the-art analyze the human use of website pages and apps.
  • Combines conventional Google Analytics-like-tracking with heatmap-like-tracking features.
  • Offers JavaScript and PHP based APIs for web analytics page integration of versatile tracking features.
  • Supports best practices established for content management frameworks based on WordPress or MediaWiki.
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Cons
  • As far as I can tell, this is the ultimate large scale analytics platform. It does so much and can be a very powerful tool. Maybe it's overwhelming for newbies, but that's kinda what the pro Google consultations are for.
  • Although I've never been personally responsible for paying the GA 360 bills, I know it's very pricey ($150K/year last I checked). If your business is managing a lot of high-traffic sites, and maybe you resell other Google services, then it's probably worth it for the dashboard and integration. So... it's expensive, and by definition, not for everyone.
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  • Open Web Analytics can be available for integration for the broad mass in all PHP- and Javascript-based Content Management Frameworks.
  • A shop for custom add-ons of the platform Open Web Analytics may be a big chance.
  • Enhance in documentation, examples, best practices are a great chance to get more users active and a broader audience.
  • Offer a closer integration to the leading tool Google Analytics in so many features and functions. Learn from Matomy for example.
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Likelihood to Renew
I believe that once Google Analytics Premium releases some additional eCommerce capabilities, it will be the best tool on the market for multi-site customers. Google does an amazing job of fully vetting out new features and functionality before releasing them publicly, so I have found very few issues with the functionality and usability of the tool. Some of the other big players in the industry are too quick to release new features, and they are often riddled with bugs and defects. I know that when I set something up with Google Analytics Premium, I'm getting a reliable, strong product that will deliver what it promises.
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No answers on this topic
Usability
Google Analytics Premium has a very easy to use and intuitive User Interface. It's easy to find anything you are looking for and apply different segments to reports on the fly. This is very important especially if you are doing report comparisons. It's also an aesthetically pleasing design, making the general experience pleasant.
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No answers on this topic
Support Rating
  • Everyday support is primarily through chat and email with the centralized, general team. Its as you would envision with an anonymous individual attempting to figure from "page one." Often responses are later in the day or next day.
  • At first signing, one account person is assigned along with an initial individual to assist in onboarding. There's an interview of the goals with GA360, but the provided deliverable document is limited in the review of one site. Also, after delivery of the onboarding document, you are left with an account individual who is looking for expanded vertical integration with other Google products.
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No answers on this topic
Online Training
There is a ton of information online about Google Analytics, but Google Analytics Premium users will have dedicated support and training from Google or an Authorized Reseller.
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No answers on this topic
Implementation Rating
If you already have the basic version of GA installed, "getting" GA Premium happens immediately through a virtual flipping of the switch - no need to re-implement. You'll want to expand your use of custom dimensions and metrics (you get 10x the amount with Premium). Ideally, you'll be using a tag management solution to talk with GA Premium, in concert with implementing a dataLayer (to note, Google's Tag Manager platform is covered under the same GA Premium SLA, and it's free). There are some welcomed "configurations" with GA Premium, such as integrating with DoubleClick products, activating data driven attribution models, and building roll-up executive reports - but all of these are easy point and click solutions. In comparison with any other enterprise analytics solution, implementing GA and GA Premium is traditionally easier and more flexible. And if you have any trouble or need an extra set of hands for implementation, GA Certified Partners like LunaMetrics can help
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No answers on this topic
Alternatives Considered
Since our data is on Bigquery it is very easy for us to connect our database to this platform which is very challenging for us to connect the data integration part to other platforms so this is the primary reason for us to choose this platform. The second reason to choose this is that this platform will solve our problems of multiple departments of product, marketing, business, and analytics rather than choosing separate platforms for different departments
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Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to Matomo Analytics. In terms of market share Google Analytics has all and the other two have very little and their other competitors have almost nothing. That changes in specialized markets. Google Analytics is everywhere and much more influential than other search engines because of that particular service. There had been a dying period for such web analytics software packages. There are three kinds of web analytics software packages. Free/open source like Open Web Analytics and Matomo, Proprietary like Urchin from Google, and hosted/software-as-a-service-packages like the market leader Google Analytics. I consider all as rather different in performance. Those closer to the busiest server are the best for traffic. Heat maps are well placed on the hosting server.
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Return on Investment
  • It helps me understand which social media platforms are most successful for me - which I should focus on and which I might want to focus less on.
  • I can also see which blog posts people are reading - so I know which topics resonate most. I can write more of those, hopefully gaining more visitors.
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  • Moderate lifetime operating costs.
  • Enhances the performances of all online business interests enormously.
  • Enables a great customized experience of web analytics.
  • Compatible to web analytics standards and references.
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