Google Backup and Sync (discontinued) vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Backup and Sync (discontinued)
Score 7.9 out of 10
N/A
Google backup and sync was used to copy files from their computer to Google Drive's cloud services. Google Backup and sync includes file versioning and collaboration tools. Google Backup and Sync functionality is being replaced by the Drive for Desktop client, a feature of Google Drive. Users of Backup and Sync are encouraged to migrate.N/A
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
Google Backup and Sync (discontinued)SugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Google Backup and Sync (discontinued)SugarSync
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Backup and Sync (discontinued)SugarSync
Considered Both Products
Google Backup and Sync (discontinued)
Chose Google Backup and Sync (discontinued)
because Google Backup and Sync it come up with GSuite already, so purchase GSuite can use Google Backup and Sync along, no need to spend more budget on buying Microsoft office license as Google provides GSheets, GoogleDocs, PowerPoint already, its enough for our daily work on …
Chose Google Backup and Sync (discontinued)
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them …
Chose Google Backup and Sync (discontinued)
We are using Time Machine back up in Mac too, but not long after, we using Google back up. I think it is generally better to have everything in cloud backup as we can have access from everywhere.
Chose Google Backup and Sync (discontinued)
I think easy of use nicer than Carbonite. There is less admin work that needs to be done to use it.
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Chose SugarSync
I used SugarSync as many people recommend it. but most of the people do not recommend SugarSync anymore.
Features
Google Backup and Sync (discontinued)SugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Backup and Sync (discontinued)
-
Ratings
SugarSync
9.4
Ratings
11% above category average
Versioning00 Ratings8.00 Ratings
Video files00 Ratings9.00 Ratings
Audio files00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Access control00 Ratings10.00 Ratings
File search00 Ratings9.00 Ratings
Device sync00 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Google Backup and Sync (discontinued)
-
Ratings
SugarSync
9.7
Ratings
11% above category average
User and role management00 Ratings10.00 Ratings
File organization00 Ratings9.00 Ratings
Device management00 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Google Backup and Sync (discontinued)
-
Ratings
SugarSync
10.0
Ratings
16% above category average
Performance00 Ratings10.00 Ratings
Reliability00 Ratings10.00 Ratings
Storage Reports00 Ratings10.00 Ratings
Best Alternatives
Google Backup and Sync (discontinued)SugarSync
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
Medium-sized Companies
Egnyte
Egnyte
Score 9.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
iManage Work
iManage Work
Score 8.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google Backup and Sync (discontinued)SugarSync
Likelihood to Recommend
9.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
10.0
(0 ratings)
User Testimonials
Google Backup and Sync (discontinued)SugarSync
Likelihood to Recommend
If we have alot of branches office cross the world in many country and you work mostly with office file, Microsoft Word, Excel, PowerPoint, I recommend using Google Drive is best, because most of ISP has local Google cache that improve the speed upload or download file and sharing quicker to everyone.
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • Cloud storage
  • Fast updating
  • Works across devices
  • Easy to collaborate
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  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • It is a bit slow.
  • It could have multiple backups based on date.
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
No answers on this topic
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
It requires little to no user intervention to get it working properly
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No answers on this topic
Support Rating
Google support is usually pretty good, never had an issue that required direct communication or support from Google.
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Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.
Read full review
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • It save a lot's of time.
  • Saving a lot's of hassle.
  • User friendly environment.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots