Google Cloud Identity is a unified identity, access, app, and endpoint management (IAM/EMM) platform that gives users access to apps with single sign-on, provides multi-factor authentication to protect users and company data, and enforces policies for personal and corporate devices and endpoints.
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WatchGuard AuthPoint
Score 9.1 out of 10
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AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With
multi-factor authentication and dark web credential
monitoring, AuthPoint mitigates the risks associated with workforce credential
attacks. AuthPoint adds an extra layer of security by monitoring for
potential credential exposure in the dark web for both personal and corporate
accounts.
We adopted Google Cloud Identity as an additional feature because it allowed us to integrate with it using multi-factor authentication. The IBM Cloud platform remains valid, and we have no plans to discontinue its use for identity management. From the user's perspective, we …
We use different 2FA providers to secure different things. We are actively using Duo now, as well as WatchGuard AuthPoint. Each provider has different strengths, and you must test the applicability of a service in your own environment.
Started looking at Yubikeys and RSA, but WatchGuard AuthPoint had complete package instead of piecemealing tokens with one vendor and then using softkeys from Microsoft or another vendor.
The biggest reason we selected Watchguard was support. We already use Watchguard firewall products and have received excellent support from our third-party vendor, Watchguard.
If you already have WatchGuard firewall, this just integrates a lot better than any other product. We tried Microsoft Authenticator but not nearly as seemless for the experience as it is with WatchGuard AuthPoint. It is all built into the same portal as the firewall and can be …
WatchGuard AuthPoint is less expensive than most competitors, easier to manage through WatchGuard Cloud, and the MFA solutions is rock solid and secure. We do not worry about vulnerabilities with WatchGuard AuthPoint.
We reviewed and tested Duo, but having already WatchGuard products, and WatchGuard AuthPoint also having more capabilities, we ended up with them. One less vendor to deal with and also knowing them for a long time and having a great relationship was the key factor to move …
We have chosen WatchGuard AuthPoint because we are gold partner and we know very well all their products. In the past we have used Safenet but we think that with Watchguard we can get a better solution to protect devices and network. End users don't need to learn difficult …
AuthPoint integrates with our WatchGuard driven security stack, and is therefor the obvious choice. Competitive pricing. One vendor means streamlined implementation and management, streamlined support.
Watchguard integrates easily into active directory which makes it very versatile. There are a lot more options inside of watchguard Authpoint versus DUO mobile authentication. It also works a lot better on end user devices in my opinion. The reliability of both products are top …
We investigated Fortinet IAM but found it costly and complex. Atuthpoint was less expensive, the mobile client was preferred by staff. The cloud console was also easier to use.
The nature of OpenVPN is that the passwords are stored on the firewall and are static. With Single Sign-On, the passwords change on schedule and complexity, length and time are set by Active Directory policy
For example, if the system you are building is a general application service that does not primarily focus on ID management, it would be wise to use a service like Google's rather than developing your own IDaaS. While there may be cases where an IDaaS other than Google's is acceptable, Google is likely one of the best solutions when considering user recognition and ease of use. On the other hand, Gmail addresses are commonly used for other purposes, and users may not pay much attention to password management, so you should avoid using them for systems that require security. To strengthen security, you should consider making multi-factor authentication mandatory, etc.
While I cannot speak of the functionalities that we do not use, the 2nd factor authentication has been great. It's actually secure, I can control it all remotely, users don't mind the extra step, and management feels more at ease knowing that we have full access control. The VPN for remote connections is fast and stable, it stays connected during network oddities and has plenty of bandwidth.
Works well with the free Authpoint client and the OpenVPN clinet.
Token management is simple and hosted completely in the cloud to reduce overall complexity
Setup was simple and and staighforward
Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
This time, I investigated it in advance, and it worked as expected, so I don't have any specific ideas for improvement.
Additionally, if we were using another IDAAS, it would have been beneficial to have knowledge on how to integrate it with Google tools, along with some relevant case studies.
Integration with on-premise AD is not working, even after speaking with the support team, it could not get resolved. There is no better documentation on this topic as well
Integration with Azure AD is not supported without the presence of on-prem AD
Logs information is not precious, it provides a generic code in some cases, making it harder to troubleshoot.
The Watchguard AuthPoint App in AppStore has some issues, after it's activated there is no approval request being sent to the phone, and there is no way to troubleshoot this, the only way to make it work is by uninstalling the app and reinstalling it again.
We are very happy with Authpoint and see no reason to make any change to it. If only there was a policy to set minimum password strength requirements and to force users change their password every xx days, then it would be a 10!!!
I chose Google because I thought it would be the best fit, but I didn't fully consider other cloud platforms (Azure, AWS, etc.), so I rated it 8. We assume that current Japanese users are familiar with Google, because we feel that there are far more people with Google email addresses than those with IDs on other cloud services.
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
We adopted Google Cloud Identity as an additional feature because it allowed us to integrate with it using multi-factor authentication. The IBM Cloud platform remains valid, and we have no plans to discontinue its use for identity management. From the user's perspective, we simply added more authentication options. This also ensures we are prepared for future use when multi-factor authentication becomes available for user apps on the IBM Cloud.
WatchGuard AuthPoint is easier to manage on a company-wide scale than Google Authenticator. We do use AuthPoint in conjunction with the Microsoft Authenticator but for different services. WatchGuard also has other features available, like dark web monitoring and device management, should we decide to move further services over to WatchGuard, with Google Authenticator does not have
From a business perspective, there were two steps.
First, we switched from our in-house ID management system to a cloud service. This allowed us to focus our development resources on application development.
At the same time, we were able to localize the handling of personal information, which resulted in increased efficiency in management aspects, including handling external inquiries, and in the development of encryption.
The second step was adding Google Cloud Identity as an option.
This allows more users to easily use our services. It can be said that this has improved user convenience.
I expect Google to accommodate future changes in authentication requirements, such as biometric authentication.
We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
