Google Cloud Operations Suite vs. SolarWinds Pingdom

Stackdriver is really a very good tool for errors and reporting. It provides the application issues especially the exception errors and sends the alerts. It's available for multiple languages like Python, GO and Java, etc. The best part is all the application errors are available at a single place and it comes with the GAE application. It's slow if you want to search very old logs and need to wait couple of hrs sometimes.

Incentivized

Pingdom is well suited to monitor any of your public facing IPs, so you receive an alert by text message or email when the IP you are monitoring does not respond for a given length of time, from an impressive 10ms to 30s. This allows you to be pretty granular with the alerting. It's less appropriate for monitoring IPs on your LAN, unless you NAT these through your firewall.

Incentivized

• All the application error reporting available at a single place.
• You will get the real-time application error and alerts.
• It's really easy to use and no need to worry for the setup.

Incentivized

• Alerting, particularly the integration with PagerDuty.
• Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
• Weekly uptime report emails are very convenient.
• Programmatic configuration is possible with a third-party Terraform plugin.

Incentivized

• For searching and filtering the logs the system is slow sometimes.
• An agent needs to be installed in each VM to monitor specific metrics.
• The pricing model is confusing.

Incentivized

• sometimes sends false alerts
• there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
• too many unwanted metrics.

Incentivized

Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.

Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.

Incentivized

Interface is unnecessarily complicated and frequently responds slowly.

It is also a great problem detection tool, and this is extremely important for General Motors.

The user can count on the ease of flexible panels and advanced visualization tools that help to identify problems. Among the most common, we can mention:

- containment of hosts;

- cloud provider limitation;

- hardware wear.

And also Stackdriver Integration with other Google Cloud data tools such as BigQuery, Cloud Pub/Sub, Cloud Storage and Cloud Database.

Incentivized

Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network

Incentivized

Honestly, because it is from Google, we also mainly chose this product on the recommendation of other friends and businesses, and because of its reliability, security and ease of access. It also has excellent technical support and warranty. The staff is fast and super efficient and always helps us when we need help.

Incentivized

We have only used Pingdom for these needs, so I can't speak directly to competitors. That being said, for the reasons we used Pingdom it was fantastic value and the fact we never bothered to look for a competitor speaks volumes about our satisfaction with the product.

Incentivized

• Record storage and search.
• Real-time insights.
• Troubleshooting without interruption.

Incentivized

• Our client has continued to use our services
• It has helped our organisation keep up to date about any site traffic fluctuations and help us make educated decisions on appropriate server resources for the site
• The service is relatively inexpensive making it easy to cost into our maintenance charges

Incentivized