TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Forms

    Score8.9 out of 10
    N/AGoogle Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Google FormsJotform
    Editions & Modules
    No answers on this topic
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Google FormsJotform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google FormsJotform
    Considered Both Products
    Google
    Chose Google Forms
    Jotform is good too and gives theming & CSS priority. However, I don't think the theme is important in forms, we chose Google Forms because we needed simplicity.
    Incentivized
    Chose Google Forms
    Google Forms are better than JotForm but not nearly as powerful as FormAssembly or Formstack. If you need integrations or more complex logic, then you will want to go with a more built-out form solution.
    Incentivized
    Jotform
    Chose Jotform
    Jotform is so much more versatile that Google Forms, which we originally used. Google Forms was blocked by some of our users, where we have not had that problem with Jotform.
    Incentivized
    Chose Jotform
    Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option Google Forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over Googl…
    Incentivized
    Chose Jotform
    It is difficult to see answers in Google Forms. To us it is messy. In Jotform everything is clear and you can download answers in PDF, which is very handy.
    Incentivized
    Chose Jotform
    We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the …
    Incentivized
    Chose Jotform
    Jotform was much easier to use in terms of creating an app! Although I like Google Forms for some uses, Jotform blew me away and I may shift to using it more.
    Incentivized
    Chose Jotform
    There are more options with Jotform than with Google Forms but Google Forms is better integrated with live xls and form outputs.
    Incentivized
    Chose Jotform
    Googke form is product of Google which makes it more flexible and user friendly. Also the integration of all the Google apps makes it more versatile to use in any condition. Google Forms can export entries directly into the Google sheets for free and hence it beats the Jotform.
    Incentivized
    Chose Jotform
    It is better then Google Forms for offline usability but ease of design and use is slightly more difficult with Jotform.
    Incentivized
    Chose Jotform
    Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
    Incentivized
    Chose Jotform
    Jotform beats them all in terms of ease of use, flexibility of designs and ease of use
    Incentivized
    Chose Jotform
    We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
    Incentivized
    Chose Jotform
    Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
    Incentivized
    Chose Jotform
    Jotform vs Google
    - Submissions are organized nicely in Jotform
    - Jotform has creative freedom. Google doesn't have as many question options and editing abilities.
    Incentivized
    Chose Jotform
    Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
    Incentivized
    Chose Jotform
    Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
    Incentivized
    Chose Jotform
    Ease of Use
    Incentivized
    Chose Jotform
    Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

    Incentivized
    Chose Jotform
    Jotform has endless possibilities and features. It is not possible to compare, as they seem to be different proposals.
    Incentivized
    Chose Jotform
    In the past we used Forms but it doesn't allow as follow-up messages or the ease of use of questions. Plus the data is harder to track without having to export over and over to see the results. Also, limited question types that may be used to gather data about the participants …
    Incentivized
    Chose Jotform
    more user friendly and I think more powerfull
    Incentivized
    Chose Jotform
    In my opinion, more flexible and feature rich
    Incentivized
    Chose Jotform
    Very tied product, without the possibility of creating scenarios and no integration.
    Incentivized
    Chose Jotform
    Jotform is very flexible robust. It has excellent integration options. The mobile app is excellent. It allows you to manage inventory, shop front, variants of a product which other softwares struggle. Ability to collect payment and seamlessly integrate with paypal, credit cards …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google FormsJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Forms and Jotform
    Feature
    Google Forms
    7.9
    110 Ratings
    Jotform
    8.0
    143 Ratings
    Survey templates8.7102 Ratings8.6122 Ratings
    Themes7.0102 Ratings7.4129 Ratings
    Custom logo/branding8.088 Ratings8.1135 Ratings
    Survey Content
    Comparison of Survey Content features of Google Forms and Jotform
    Feature
    Google Forms
    9.4
    108 Ratings
    Jotform
    7.6
    135 Ratings
    Changes to live survey10.0102 Ratings7.6114 Ratings
    Question design help9.089 Ratings7.5111 Ratings
    Multiple question types9.2107 Ratings7.7132 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Forms and Jotform
    Feature
    Google Forms
    8.6
    98 Ratings
    Jotform
    7.3
    111 Ratings
    Survey logic flexibility8.698 Ratings7.3111 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Forms and Jotform
    Feature
    Google Forms
    9.1
    109 Ratings
    Jotform
    7.5
    137 Ratings
    Response tracking8.9107 Ratings7.6128 Ratings
    Data export9.0103 Ratings7.9130 Ratings
    Standard reports8.8102 Ratings7.7116 Ratings
    Custom reports9.579 Ratings7.4108 Ratings
    Analytics9.384 Ratings7.2102 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Forms and Jotform
    Feature
    Google Forms
    9.9
    103 Ratings
    Jotform
    7.4
    112 Ratings
    Access controls9.8101 Ratings7.4108 Ratings
    Compliance10.080 Ratings7.5102 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Forms and Jotform
    Feature
    Google Forms
    9.1
    77 Ratings
    Jotform
    7.1
    84 Ratings
    Vendor-offered crowdsourcing9.037 Ratings7.066 Ratings
    Respondent restrictions9.375 Ratings7.184 Ratings
    User Ratings
    Google FormsJotform
    Likelihood to Recommend
    10.0
    (114 ratings)
    8.8
    (163 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.4
    (7 ratings)
    Usability
    9.8
    (54 ratings)
    9.4
    (109 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (48 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    3.0
    (1 ratings)
    -
    (0 ratings)