TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Pay

    Score5.7 out of 10
    N/AGoogle Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
    Pricing
    Google Pay
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Pay
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Pay
    Considered Both Products
    Google
    Chose Google Pay
    Convenience. But also Google Pay just automatically linked everything together without consent.
    Incentivized
    Chose Google Pay
    GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk …
    Incentivized
    Chose Google Pay
    There are other options out there but you can use both and do not have to necessarily use it as a replacement so it is a fine tool to use.
    Incentivized
    Chose Google Pay
    I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment …
    Incentivized
    Chose Google Pay
    We have used PayPal Payments as well. Google Pay is pretty on par with PayPal Payments but opens up payments to additional users since many people have a google account.
    Incentivized
    Chose Google Pay
    We've used PayPal for business in the past and it can sometimes be a little problematic locating where everything is. Google Pay (formerly known as Google Wallet)'s interface is so smooth that we only need to look in a tab or two to glean important information or catalog an …
    Incentivized
    Chose Google Pay
    Google Pay is almost supported with every shopping website whereas Amazon Pay only supports Amazon and you need to first add funds to your Amazon Pay wallet. With Google Pay, you just need to input your UPI in and the rest of the gateway handles it for you by redirecting you to …
    Incentivized
    Chose Google Pay
    This is somewhat better than Paytm because in their case when payment remains incomplete and money gets deducted, you sometimes have to wait for a long time for the refund. But in Google Pay, you don’t have to worry as the deducted amount gets refunded without any hassle. Also, …
    Incentivized
    Chose Google Pay
    We have used PayPal Payments, Amazon Pay, etc. They all seem to be pretty similar so I would recommend adding any one of these to your website.
    Incentivized
    Chose Google Pay
    There are many alternative products on the market that function similarly to Google Pay. I think the closest competitor I've used would be Apple Pay, but there are other products like Venmo and Zelle that are somewhat similar. I think Google Pay is at least as good, if not …
    Incentivized
    Chose Google Pay
    I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My …
    Incentivized
    Chose Google Pay
    Gave Google Wallet a chance when it launched and have been using it since. There were no other evaluations that took place. I have always been happy to try out new Google products and watch them grow as they develop and add features. The timeline has been a little slow but it's …
    Incentivized
    Chose Google Pay
    • Currently I'm using all of these apps including Phone Pe. But mostly using Google Pay its just because of its performance.
    • Comparing to these other apps, Google Pay have the best user interface and user experience, it is the main reason that I'm using Google Pay more than other …
    Incentivized
    Chose Google Pay
    Paytm and Amazon Pay are also good application but you know everyone have blind trust on Google services because of their free and secure services. Just tap and pay direct from your bank accounts making these app so easy and beautiful. No doubt Google apps UI's are always …
    Incentivized
    Chose Google Pay
    I like PayPal because I can use the money instantly with my debit card, something I don't see Google Wallet offering. I like Google Wallet because everything I do online somehow seamlessly work with Google and it would be great if I could use this exclusively.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Google Pay
    Likelihood to Recommend
    2.0
    (22 ratings)
    Usability
    1.0
    (1 ratings)
    Support Rating
    6.9
    (2 ratings)