Google Surveys vs. Verint Voice of the Customer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Surveys | Score7.5 out of 10 | N/A | Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives. | $10 per completed survey |
Verint Voice of the Customer | Score10 out of 10 | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
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| Google Surveys | Verint Voice of the Customer | |
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| Likelihood to Recommend | 6.3 | 10.0 |
| Likelihood to Renew | - | 9.7 |
| Usability | 7.0 | 8.8 |
| Support Rating | 7.5 | 9.1 |