TrustRadius: an HG Insights company

Google Voice vs. Natterbox

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Natterbox

    Score3 out of 10
    N/ANatterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call…

    $52

    per month per user

    Pricing
    Google VoiceNatterbox
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Pro
    $52
    per month per user
    Premium
    $91
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Google VoiceNatterbox
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google VoiceNatterbox
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Natterbox
    Feature
    Google Voice
    4.4
    51 Ratings
    Natterbox
    -
    Ratings
    Hosted PBX8.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports5.044 Ratings00 Ratings
    Directory of employee names1.725 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Natterbox
    Feature
    Google Voice
    8.1
    65 Ratings
    Natterbox
    -
    Ratings
    Answering rules8.044 Ratings00 Ratings
    Call recording10.051 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening7.459 Ratings00 Ratings
    Message alerts9.063 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Natterbox
    Feature
    Google Voice
    7.2
    43 Ratings
    Natterbox
    -
    Ratings
    Video conferencing7.021 Ratings00 Ratings
    Audio conferencing7.038 Ratings00 Ratings
    Video screen sharing5.613 Ratings00 Ratings
    Instant messaging9.326 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Natterbox
    Feature
    Google Voice
    5.0
    61 Ratings
    Natterbox
    -
    Ratings
    Mobile app for iOS5.044 Ratings00 Ratings
    Mobile app for Android5.049 Ratings00 Ratings
    User Ratings
    Google VoiceNatterbox
    Likelihood to Recommend
    9.0
    (71 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)