Google Voice vs. Natterbox
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
Natterbox | Score3 out of 10 | N/A | Natterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call… | $52 per month per user |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Google Voice | Natterbox | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 9.3 | - |
| Usability | 9.0 | - |
| Support Rating | 7.0 | - |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | 7.0 | - |
| Professional Services | 7.0 | - |