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Google Voice vs. Phone.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    Google VoicePhone.com
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    Google VoicePhone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Google VoicePhone.com
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Phone.com
    Feature
    Google Voice
    4.4
    51 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX8.423 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings10.02 Ratings
    User templates1.419 Ratings10.02 Ratings
    Call reports5.044 Ratings10.02 Ratings
    Directory of employee names1.725 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Phone.com
    Feature
    Google Voice
    8.1
    65 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules8.044 Ratings10.02 Ratings
    Call recording10.051 Ratings10.02 Ratings
    Call park6.422 Ratings10.01 Ratings
    Call screening7.459 Ratings10.02 Ratings
    Message alerts9.063 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Phone.com
    Feature
    Google Voice
    7.2
    43 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing7.021 Ratings00 Ratings
    Audio conferencing7.038 Ratings10.01 Ratings
    Video screen sharing5.613 Ratings00 Ratings
    Instant messaging9.326 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Phone.com
    Feature
    Google Voice
    5.0
    61 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS5.044 Ratings10.01 Ratings
    Mobile app for Android5.049 Ratings10.01 Ratings
    User Ratings
    Google VoicePhone.com
    Likelihood to Recommend
    9.0
    (71 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)