Wildfire Interactive (Discontinued) vs. Rafflecopter

The transition to Google has been painful - key contacts are no longer available.

Rafflecopter is well suited for giveaways where you want to have people enter in multiple ways and having the option to choose specific ways. For example, if you want people to follow on social media sites (YouTube, Twitter, LinkedIn, Facebook, Instagram, etc.) or post on the social media sites. It has a great feature to customize your own option as well. For podcasts like us, we like to have entries follow us on Apple Podcasts, Spotify, and Google Podcasts

Incentivized

• Content scheduling on FB, TW, and PIN
• Social media management
• Basic analytics of post engagmemt

Incentivized

• Rafflecopter helps to connect our business with our clients outside of clinic.
• Rafflecopter allows the ability for our clients to spread the word about our clinic through our social media efforts.
• Rafflecopter truly lets us see how successful we are with our clients, especially because if our patients were not truly satisfied with our services, then they would not want to take part in the giveaways and promotions that we run through Rafflecopter.

• The entire product is quite dated - in our two years with the product, only the visuals have been updated. While other products have added things like multi-platform entries, Wildfire is essentially the same as it has been since our first experience with it.
• In its self-service mode, the product lacks some essential features like mandatory likes and white label.
• Embedding a whitelabel contest is a major undertaking, and requires quite a bit of work within the Facebook developer panel.

• Does not have an API. A knowledge base article saying they are considering one has was last updated 8 years ago.
• The list of integrated email service providers has not been updated in a very long time.
• Must login to download payment receipts--no emailed receipt.

Incentivized

Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price

I think not that the problem was with Rafflecopter, but rather our company and it's approach to Social Media. Being a conservative B2B company in the manufacturing / safety industry doesn't, at this time, offer us many "social" connections that leads to sale/brand awareness. I think we might be better served on a different social network, say LinkedIn. On a personal note, it was a pleasure using Rafflecopter. Easy, fast, cheap and I can see how it can be hugely effective to a social media campaign for those that are in a different industry than the one I work in. I will certainly be recommending the product to my friends and other businesses that are more appropriately served by Rafflecopter.

Very easy to use, almost anyone can learn how to build a comprehensive promotion.

I have never been kicked out of Wildfire service. Always up and running.

Easy to perform tasks and quick to upload changes to your promotions.

Phone and email support were always available to us when we needed it.

Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.

Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.

Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.

Incentivized

Rafflecopter is the best platform that is out there for giveaways and there is not another that can compete with what they offer. It is such a good platform to use and easy for anyone to set up. We have used this with many different types of businesses and have had great success.

Incentivized

• Our TOS and engagement with our fans increased when implementing this.
• Social metrics Wildfire provided for the different brands allowed sales opportunity to increase social worth and ultimately increase cost on advertising initiatives.

• Rafflecopter helped the brands I was working on start implementing a social media strategy because of the consistent results I saw.
• The widget helped increase engagement on Twitter by using the customized tweet forum.