TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoToMyPC

    Score8.4 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

    $28

    per month per computer

    MSP360 Connect

    N/AN/AMSP360 Connect (formerly Remote Desktop) MSP360 Connect is a remote desktop solution designed for MSPs and IT teams. It allows users to access and control Windows computers from any system, as well as oversee and manage all remote connections in a single web console.

    $89.99

    per year

    Pricing
    GoToMyPCMSP360 Connect
    Editions & Modules
    Corporate
    $28
    per month per computer
    Pro
    $33
    per month per computer
    Personal
    $35
    per month per computer
    No answers on this topic
    Offerings
    Pricing Offerings
    GoToMyPCMSP360 Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The price depends on the selected edition – Free Connect, Standalone Connect or Managed Connect.
    More Pricing Information
    Community Pulse
    GoToMyPCMSP360 Connect
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose GoToMyPC
    Only works well when properly logged into a session.
    Incentivized
    Chose GoToMyPC
    I used to use Chrome Remote Desktop, but it was a hassle, especially because of the multiple monitor setup. It would screw up the icons on my desktop.
    Incentivized
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GoToMyPCMSP360 Connect
    Remote Administration
    Comparison of Remote Administration features of GoToMyPC and MSP360 Connect
    Feature
    GoToMyPC
    3.7
    99 Ratings
    MSP360 Connect
    -
    Ratings
    Screen sharing7.267 Ratings00 Ratings
    File transfer5.379 Ratings00 Ratings
    Instant message2.320 Ratings00 Ratings
    Secure remote access with Smart Card authentication2.313 Ratings00 Ratings
    Access to sleeping/powered-off computers1.647 Ratings00 Ratings
    Over-the-Internet remote session8.183 Ratings00 Ratings
    Initiate remote control from mobile2.352 Ratings00 Ratings
    Remote management of servers & workstations3.053 Ratings00 Ratings
    Remote Active Directory® management2.624 Ratings00 Ratings
    Centralized management dashboard2.428 Ratings00 Ratings
    Session record2.626 Ratings00 Ratings
    Annotations2.39 Ratings00 Ratings
    Monitoring and Alerts7.721 Ratings00 Ratings
    Multi-platform remote control2.524 Ratings00 Ratings
    User Ratings
    GoToMyPCMSP360 Connect
    Likelihood to Recommend
    8.2
    (103 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (21 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)