GreenGeeks vs. Liquid Web

If you are looking for a shared hosting service, Green Geeks pricing is comparable to most vendors. T2 tech support is generally knowledgeable, T1 is responsive via chat, but often is not able to resolve issues (other than KB questions). Load balancing on a shared server is difficult for all vendors, since individual website usage is hard to predict. Vendors have different ways of dealing with this - some simply do not guarantee resource limits (e.g. available memory, PHP threads, etc). Green Geeks does provide resource limits as part of their contracts, but they frequently downgrade those limits, presumably to address overloaded servers. BUT BE AWARE - I believe GreenGeeks uses unethical practices when a customer wants to cancel. It is my personal experience that they make it extremely difficult / impossible to cancel a contract. I feel the process is not transparent and they will ignore emails directing them to cancel. In my experience, they will then proceed to charge customers for a renewed contract. I believe multiple customers have reported this problem.

LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.

Incentivized

• T1 support generally responds w/i 15-30 minutes

• Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
• Easy staging environments.
• Partnership with iThemes for complete site management.

Incentivized

• In my personal experience, the billing department uses unethical practices when customers cancel subs.

• The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Incentivized

From a technical perspective, all shared server vendors are comparable. Bluehost has terrible customer support. A2 is more expensive, but has more personalized support.

Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.

The organization backend is strong. Servers are costly but good.

Incentivized

• Throttling servers impacted website availability.

• Positive! Our team voted moving our websites to Liquid Web as a top 3 decision/change made in 2018.
• Time! We save time managing and maintaining our website thanks to Liquid Web.

Incentivized