TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gridspace

    N/AN/AGridspace is a contact center automation solution from the company of the same name headquartered in Los Angeles. Gridspace's contact center automation tools allow users to explore and present data from voice calls at the agent, team and site level.N/A

    Jiminny

    Score9.2 out of 10
    N/AJiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.

    $85

    per month per user

    Pricing
    GridspaceJiminny
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GridspaceJiminny
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    GridspaceJiminny
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gridspace and Jiminny
    Feature
    Gridspace
    -
    Ratings
    Jiminny
    7.2
    3 Ratings
    Speech-to-Text Transcription00 Ratings7.13 Ratings
    Keyword Detection00 Ratings6.93 Ratings
    Sentiment Analysis00 Ratings7.82 Ratings
    Speaker Diarization00 Ratings5.93 Ratings
    Call Recording Playback00 Ratings8.53 Ratings
    Call Summarization00 Ratings7.53 Ratings
    Conversion Metrics00 Ratings5.83 Ratings
    Keyword Search & Retrieval00 Ratings6.53 Ratings
    Call Tagging00 Ratings6.93 Ratings
    Integration with CRM Systems00 Ratings8.82 Ratings
    User Ratings
    GridspaceJiminny
    Likelihood to Recommend
    -
    (0 ratings)
    8.8
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)