Brightcove vs. Gumlet

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.

Incentivized

Not sure on the negative use case because it does exactly what I need it to do. Made client website look more professional without having ads displayed. WordPress integration was clean and simple. Shared links were a lifesaver, no need anymore for having to build a landing page. Saved hours in our workflow.

Incentivized

• Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
• The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
• The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

• The dynamic watermark is excellent in case people are that dedicated to stealing content, the watermark protects videos from being recorded by embedding the name or ID associated with the account viewing/recording the video to know who's releasing the content into the public.
• Total video and player branding - it's not account-wide, but collection or even video specific (as far as I could tell) - so it's easy to clients with their own collection without having to create a new account everytime
• In general, the features for the price is great. Gumlet provides far more functions than the big name video hosts.

Incentivized

• Online support could be more accessible to the layman (non-techy users can get a bit lost in the help resource library)
• Multiple user logins for the account (with different levels of access) would be useful - we work with many off-site videographers and editors
• The ability to link to an individual video within a player on our website would be great.

• The following terms used for organizing videos are confusing - Video collections, Video channels, Playlists, and Video Library
• Though Gumlet allows to add CTA, it would be great if we could collect emails before the video starts to play
• Provide a switch to activate dark mode manually

It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.

1 is because I have purchased the lifetime offer from Appsumo, therefore does not need to renew any subscription from Gumlet, however the monthly subscription of the custom domain is makes us quite limited in terms of using 1 account to host few domains.

Incentivized

Very usable! I don't see any major flaws

It is already at a very good place in terms of delivering what it is intended to do. Of course, there are always opportunities to improve. Gumlet is replacing strong video hosting services like Vimeo, YouTube, Wistia etc. so it needs to be positioned to deliver video streaming competitively to be relevant and worth recommending.

We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.

Incentivized

This is probably the biggest factor for Gumlet. Their support team is fantastic and always professional. Most support inquiries through their chat get answered in minutes.

It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

I was a Vimeo subscriber for over 10 years, and - finally - Gumlet seems to be a fine replacement. The lifetime deal makes it very attractive to me, which is why I switched over from Vimeo. Google Drive and YouTube can deliver some of the features I need, but not all (player customization, no ads, etc.). Gumlet does everything I need so far and even offers some improvements over my old Vimeo plan (e.g. geoblocking).

• Again, there has been a huge cost savings which significantly improved our ROI
• There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
• Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized