TrustRadius: an HG Insights company

Guru vs. Site Search 360

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guru

    Score9.5 out of 10
    N/AEnterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

    $18

    per month per user

    Site Search 360

    N/AN/ASite Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…

    $9

    per month per installation

    Pricing
    GuruSite Search 360
    Editions & Modules
    All in One
    $18
    per month per user
    Enterprise
    Custom
    Free
    $0
    per month per user
    Columbo
    $9
    per month per installation
    Holmes (Most Popular Plan)
    $49
    per month per installation
    Holmes Pro (including eCommerce Search)
    $89
    per month per installation
    Batman
    $119
    per month per installation
    Batman Pro (including eCommerce Search)
    $374
    per month per installation
    Offerings
    Pricing Offerings
    GuruSite Search 360
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsDiscount available for annual pricing.Yearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.
    More Pricing Information
    User Ratings
    GuruSite Search 360
    Likelihood to Recommend
    9.4
    (294 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (107 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.4
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (8 ratings)
    -
    (0 ratings)
    Configurability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.3
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (5 ratings)
    -
    (0 ratings)