Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Gusto | Score8.9 out of 10 | N/A | Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface. | $49 per month |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | Gusto offers three pricing plans for payroll, benefits, and HR. | ||||||||||
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| Considered Both Products | ![]() Owner in Customer Service at PergolaWorld (Construction, 11-50 employees) Chose Gusto Cost and efficiency. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() CEO in Corporate at Vigilant Sec (Computer & Network Security, 11-50 employees) Chose Gusto More modern and user friendly, personal touch Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto I selected Gusto due to pricing and my accountant's recommendation Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner and Founder at Across All Ages (Health, Wellness and Fitness, 1-10 employees) Chose Gusto Gusto is so much more user friendly and the customer service is excellent. Waiting on hold for ADP and Quickbooks was very frustrating and I almost never got my issue resolved. When I did get a call back, there was often a “hard sell” attached to the call. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() CEO + Founder at Bright Body (Consumer Goods, 1-10 employees) Chose Gusto It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner in Customer Service at Capital Occasions (Hospitality, 1-10 employees) Chose Gusto Gusto is much easier to use! Cheaper as well. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() COO in Corporate at Fierce45 (Health, Wellness and Fitness, 51-200 employees) Chose Gusto We went from running payroll manually as ACH transactions through our bank straight to Gusto. We didn't look at other systems. Gusto checked all the boxes. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Gusto is more approachable with a less corporate, more personalized feel. When we started, it was helpful for Paychex to be a one-stop shop where they offered a ton of add on services we hadn't thought of but found useful. Now that we are better able to navigate our needs, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Neither service I've used before has been so informative and had so much to offer. I think Gusto leaves other companies in the dust. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto We found Gusto to be a better fit for our size and needs. Gusto is much more user-friendly and transparent with pricing. It’s easier to set up, and we liked that everything, from payroll to benefits to time tracking, is in one place without feeling overly complex. ADP felt … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto We used ADP previously. But I don’t know the specific platform. We left when we were acquired. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Partner at Mindful Hospitality Group (Hospitality, 11-50 employees) Chose Gusto Gusto is incredibly user friendly and leaves you with a step by step guide of what you need to do, what you're missing and helps catches everything you might have missed. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner in Finance and Accounting at Penny Pinch Tax LLC (Accounting, 1-10 employees) Chose Gusto Workful was a budget-conscious choice last year. However, it couldn't handle the nuances of a non-profit and was also not available to automate payroll tax filing in every state. They abruptly stopped offering payroll service, leaving me to switch clients immediately. Justwork… Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Gusto is way easier to use and understand than other platforms. They just focus on what they're really good at without cluttering up the experience with other offers. The customer service is much better as well. Support is very responsive and helpful. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Branch Manager in Human Resources at Spherion (Human Resources, 11-50 employees) Chose Gusto Too complicated for some users, frustration for some users on constantly having to change password too frequently. Not easily accessabile to all employees. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto ADP was a pain to use. Gusto is easier and I don't feel overwhelmed. I've also saved some money with Gusto in comparison, though not a large amount. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto I think Quickbooks is hard to navigate and it has too many outages/down times. In my experience, you have to jump through hoops to get your information updated. I think it is slow and ugly Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Gusto is much easier to use than Quickbooks payroll. Gusto HR is better sutied for our needs compared to Bambee HR. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Project Coordinator in Information Technology at weatherTAP Inc (Information Technology & Services, 1-10 employees) Chose Gusto I honestly don't remember any others besides Paychex.. I don't recall having the ability (as an employee) to split my own direct deposits, or even remember a nice portal to log into. Perhaps they do have it and it wasn't communicated well to me. Gusto has always been super easy … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Controller in Customer Service at Winners Win (Telecommunications, 1-10 employees) Chose Gusto Gusto is very easy to use and navigate around their site. It offers individual care and concern when I run into a situation Where they speak English! They are easy to understand. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Mental Health Therapist in Professional Services at Mallory Grimste, LLC (Mental Health Care, 1-10 employees) Chose Gusto Gusto is the only payroll processor I have used. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Overall, Gusto was the easiest human resources platform to use. Its UI is very intuitive and no complex at all. It is very simple to find anything you want, update information when needed and much more. Its price is fair and it is less expensive than other HR platforms. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Gusto has many more features than this other program has to offer. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner/Bookkeeper in Finance and Accounting at Savvy Steward Financial Services, LLC (Accounting, 1-10 employees) Chose Gusto Gusto seems to offer everything that ADP Payroll does, but at a much more affordable cost. Gusto's prices are much more reasonable for very small businesses and startup businesses. Most of my clients fall into that category. I would say ADP is more for larger small … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Gusto Almost the same price BUT Gusto actually could run the payroll I needed (in multiple states for one employee) and that was ultimately why I switched. Square also didn't make me feel confident about their customer service and I often needed to call a few times about the same … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
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| Gusto | |||||||||||||||
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| Payroll Management |
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| Gusto | |
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| Likelihood to Recommend | 9.2 (538 ratings) |
| Likelihood to Renew | 10.0 (12 ratings) |
| Usability | 9.5 (362 ratings) |
| Support Rating | 1.3 (25 ratings) |
| Implementation Rating | 8.2 (1 ratings) |