Halo Service Desk vs. SAP Service Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Halo Service Desk | N/A | Enterprise companies (1,001+ employees) | Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. The solution boasts intuitive workflows to empower teams to deliver excellent service to customers and employees. Standardises processes and provides analytics to align IT to the business needs in a single IT service desk solution. Features include: incident, problem and change management, asset management, service catalogue, telephony integration, dashboard reporting and self-service… | $55 per month per user |
 SAP Service Cloud | Score8.5 out of 10 | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Halo Service Desk | SAP Service Cloud | |
|---|---|---|
| Likelihood to Recommend | - | 8.7 |
| Likelihood to Renew | - | 8.2 |
| Support Rating | - | 5.5 |
| Ease of integration | - | 8.1 |