| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HaloPSA | Score9.3 out of 10 | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
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| Entry-level Setup Fee | Optional | ||||||||||
| Additional Details | 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||
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| Considered Both Products | Chose HaloPSA HaloPSA is far more polished, cleaner, quicker and has way more features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HaloPSA Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HaloPSA We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | |
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| Delivers good value for the price | |
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| Happy with the feature set | |
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| Implementation went as expected | |
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| Likelihood to Recommend | 9.0 |
