Handshake Talent Engagement Suite vs. InterviewStream Hire

Compared to bulk messaging students who are listed as 'matches' on the job listing page, the segments & campaigns I created were so helpful in identifying leads & helping to convert those leads to applicants without me having to continually follow-up with students (thank you- follow-up email feature!) For roles that require a lot of applicant flow, or for positions that require a large cohort of hires at one time, these features are perfect.

Incentivized

I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility

Incentivized

• Connects us with our target audience (current college students and recent graduates).
• Connects us with a variety of career services offices, building trust in our organization.
• It provides capacity to our recruiters while also allowing us to balance volume and personalization in recruitment.

Incentivized

• Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
• Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
• Support. Our customer success person was always available and helpful.

Incentivized

• I would love if there were a better way to filter by experience. Currently, it's based on graduation date but a lot of my talent segments pick up people with 10+ years of experience that recently started or completed another degree. This is frustrating for the candidate who receives a bunch of misplaced messages and for recruiters who have to explain why they received a message about an internship they are clearly overqualified for. Can we separate grad year from years of experience in the segmentation somehow?
• I wish there were an easier way to "blacklist" candidates who were rude or expressed a sentiment of never wanting to hear from me or my company again. These are people that I don't want to accidentally include in a campaign message 6 months later.

Incentivized

• Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
• A better database of technical interview questions.

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It works and has been a valuable tool for recruitment and talent engagement

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It is intuitive

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Becca always responds very quickly to my questions. We had an issue where I couldn't register for a fair because another division of my company had already registered and this problem was fixed the next day. I feel like the team at Handshake Talent Engagement Suite actually cares about my experience. Not all companies do once the contract is signed! They definitely treat their customers well. I literally feel like I am their only customer.

Incentivized

It is a great product and valuable tool for recruitment and sourcing of talent

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Handshake and Untapped both have their pros and cons. The campaign features in Handshake are really unparalleled and allow you to reach a relevant and diverse set of students quickly and efficiently. Untapped has the ability to go through the profiles of individual students to really source specific people (which Handshake doesn't allow), but the filtering features needed work and it was tougher to reach a lot of students at once.

Incentivized

We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.

Incentivized

• Handshake has definitely positively impacted our business objectives. Handshake pulled some data for us and we found out that 39% of our hired interns & new grads thus far followed up with us, received a message, or RSVP'd to an event on Handshake so far this year.

Incentivized

• We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
• We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
• Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.

Incentivized