Happy Returns vs. Pirate Ship

Happy Returns

Happy Returns

2 Reviews and Ratings

Pirate Ship

Pirate Ship

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Happy Returns	Score 10.0 out of 10	N/A	Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…	N/A
Pirate Ship	Score 9.9 out of 10	N/A	Pirate Ship is a shipping solution presented by the vendor as an ecommerce ordering solution with cheap rates for USPS shipping.	N/A

Pricing

Happy Returns

Pirate Ship

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Happy Returns	Pirate Ship
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Happy Returns	Pirate Ship
Considered Both Products	Happy Returns Verified User Anonymous Chose Happy Returns We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy … Incentivized Helpful?	Pirate Ship Verified User Anonymous Chose Pirate Ship Pirate Ship is the best for USPS shipping labels, hands down. Incentivized Helpful? CB Chelsee Bergen Marketing & Operations Manager Chose Pirate Ship We use Skubana for our inventory management; given that all our orders pass through it, it makes sense for us to generate our shipping labels there as well. That said, Pirate Ship is way simpler to use, has fewer technical issues, and gets you shipping rates that Skubana can't … Incentivized Helpful? Alex Pegg Owner Chose Pirate Ship Pirate Ship has a much easier & simpler user interface. They also offer better options for small/low-volume businesses. I thought Stamps.com was a rip-off because of all the "extras" such as paper and scales you had to purchase from them to even get started. I am thrilled to … Incentivized Helpful?

Best Alternatives
	Happy Returns	Pirate Ship
Small Businesses	Webgility Score 10.0 out of 10	Webgility Score 10.0 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Happy Returns	Pirate Ship
Likelihood to Recommend	10.0 (0 ratings)	9.9 (0 ratings)
Support Rating	- (0 ratings)	9.5 (0 ratings)

User Testimonials
	Happy Returns	Pirate Ship
Likelihood to Recommend	Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label. Incentivized Verified User Anonymous Read full review	If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS JM Jackson Markalow Product Marketer Read full review
Pros	Makes the return process easy for customers It's easy for our customer service team to manager Has a seamless Shopify integration Incentivized Verified User Anonymous Read full review	Great user interface--fun and modern, easy to navigate, pre-populated addresses, and never any "downtime" Pricing is competitive--they even offer discounts for certain purchases, which is better than the post office! Saves templates for efficiency--I send a lot of very similar packages, and it saves my preferences so I don't have to make selections every time. Incentivized Alex Pegg Owner Read full review
Cons	Currently there is no API to GET or POST data Incentivized Verified User Anonymous Read full review	Bulk refunds can take a while Not many complaints, it's wonderful JM Jackson Markalow Product Marketer Read full review
Support Rating	No answers on this topic	I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever! Incentivized Verified User Anonymous Read full review
Alternatives Considered	We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite. Incentivized Verified User Anonymous Read full review	Pirate Ship is the best for USPS shipping labels, hands down. Incentivized Verified User Anonymous Read full review
Return on Investment	We have seen an increase in customer retention Customer service spends less time servicing return issues Incentivized Verified User Anonymous Read full review	Given that it's free to use, the price can't be beat! Automatically get rates comparable to USPS negotiated shipping rates. Incentivized CB Chelsee Bergen Marketing & Operations Manager Read full review
ScreenShots	Happy Returns Screenshots