CloudBees Continuous Integration vs. Harness

If you're running Jenkins in your enterprise and it's in the critical path of your software pipelines, I highly recommend CloudBees Jenkins over the open source version of the product to ensure you've got the customer and technical support you'll need for your Jenkins platform to be successful.

Incentivized

• Customer Support
• Solutions engineering

Incentivized

• File or Workspace Management
• Agent configurations at master level
• Better Support for issues in product

Incentivized

Support seems very unreachable from my experience. They handle cases if developers are facing issues, support seems to be very limited. It's not like other tools in a market where every mail is being taken priority and responses are sent. We see a lack in this particular aspect when it comes to CloudBees Jenkins Platform.

Incentivized

Easy to lean, use, highly customizable pipelines, works well for version control, etc. Example Digital.ai gives all those features which can be done in Jenkins like builds, deployment, release management, etc. But, it requires universal templates to be created which are difficult to maintain and readable like groovy pipelines in Jenkins.

Incentivized

• Positive - Handles number of requests
• Positive - Customizations of pipelines helps integrate many type of frameworks
• Negative - Cache management on agents for dependencies downloaded
• Positive - credential management helps reduce configurations to be done for each project job at manual level

Incentivized