Harp vs. Splunk On-Call

Harp

Harp

0 Reviews and Ratings

Splunk On-Call

Splunk On-Call

22 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Harp	Score 0.0 out of 10	Mid-Size Companies (51-1,000 employees)	Harp is an alert management system that allows users to collect alerts from various monitoring systems and provide a rich interface to manage them in a single place. What Harp offers: All alerts are in one place One source for information Avoid false positive notifications Build correlation Detect, investigate and…	N/A
Splunk On-Call	Score 6.1 out of 10	N/A	Formerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.	N/A

Pricing

Harp

Splunk On-Call

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Harp	Splunk On-Call
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Harp	Splunk On-Call
Considered Both Products	Harp No answer on this topic	Splunk On-Call Giuseppe Cusello GRC Director Chose Splunk On-Call Splunk on Call is less performant but much less expensive then the others and it's natively integrated with Splunk. Incentivized Helpful? Mubeen Akhtar Senior Cybersecurity Engineer Chose Splunk On-Call Splunk stacks really well due to its native integration with Splunk Products. The platform provides direct access to all the underlying data which is part of the investigation and this really adds tremendous value to the overal incident handling and management process. Also, … Incentivized Helpful? Keith Kyaw, MBA, ITIL, CCA Senior Citrix Engineer Chose Splunk On-Call Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA … Incentivized Helpful? Verified User Anonymous Chose Splunk On-Call Better integration with other Splunk products Incentivized Helpful? Wolf-Ekkehard Hindrichs Solutions Chose Splunk On-Call Have used both Incentivized Helpful? Santhana Krishnan Janakiraman Architect Cloud Services Chose Splunk On-Call Splunk is more intelligent, easy, and faster compared to other tools in the market. Easy to configure, and customization can be done easily. It's more user-friendly, and it adds more value when I mention about the navigation panel. Multi-level escalations and root cause … Incentivized Helpful? AO Adam O'Connor CTO Chose Splunk On-Call We really liked PagerDuty but it got too expensive for us. In my opinion, PagerDuty has a nicer UI/UX and iPhone app as it's done well and has some fun associated with it. However, the pricing model became too expensive for the features we needed. VictorOps is one of several … Incentivized Helpful? Zachary Zager, MBA Owner Chose Splunk On-Call Both VictorOps and Pagerduty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types … Incentivized Helpful? Verified User Anonymous Chose Splunk On-Call Datadog, PagerDuty and incident.io Incentivized Helpful?

Best Alternatives
	Harp	Splunk On-Call
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
Enterprises	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Harp	Splunk On-Call
Likelihood to Recommend	- (0 ratings)	7.9 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (0 ratings)
Usability	- (0 ratings)	7.0 (0 ratings)
Support Rating	- (0 ratings)	5.0 (0 ratings)
Implementation Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Harp	Splunk On-Call
Likelihood to Recommend	No answers on this topic	Splunk On-Call has proved to be a great help in incident response within my organization. With the scheduling and assignment feature it is never in question which engineer is tasked with each assignment/incident. Being able to quickly and easily access all relevant logs greatly expedites incident resolution time. I would argue that the larger the environment and incident volume, the more important a tool such as this will prove to be. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Easily assign work/tickets between multiple users Supports a wide variety of software integrations Easy to manage scheduling tool As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	The user interface can be furthe improved Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security Customer outreach can be further enhanced Incentivized Mubeen Akhtar Senior Cybersecurity Engineer Read full review
Likelihood to Renew	No answers on this topic	It was a good solution with a good comprimise prize/features for our use cases Incentivized Giuseppe Cusello GRC Director Read full review
Usability	No answers on this topic	Not a lot of love given to VO since the acquisition by Splunk from my POV Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary. Incentivized Gabriel Samaroo Senior Software Engineer Read full review
Implementation Rating	No answers on this topic	It was a good solution with a good comprimise prize/features for our use cases Incentivized Giuseppe Cusello GRC Director Read full review
Alternatives Considered	No answers on this topic	Splunk is more intelligent, easy, and faster compared to other tools in the market. Easy to configure, and customization can be done easily. It's more user-friendly, and it adds more value when I mention about the navigation panel. Multi-level escalations and root cause analysis is done in an intelligent way. Troubleshooting is faster. Incentivized Santhana Krishnan Janakiraman Architect Cloud Services Read full review
Return on Investment	No answers on this topic	Saved hundreds of IT worker hours utilizing a single platform More cohesive support SLA from IT support teams Reduced time updating on-call modifications Synchronized update cycle Incentivized Keith Kyaw, MBA, ITIL, CCA Senior Citrix Engineer Read full review
ScreenShots	Harp Screenshots