TrustRadius: an HG Insights company

HCL BigFix vs. KACE Systems Management Appliance (SMA)

Save this comparison

Save this comparison

HCL BigFix

25 Reviews and Ratings

KACE Systems Management Appliance (SMA)

24 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score7.1 out of 10
    		N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    KACE Systems Management Appliance

    Score10 out of 10
    		N/AQuest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
    Pricing
    HCL BigFixKACE Systems Management Appliance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixKACE Systems Management Appliance
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixKACE Systems Management Appliance
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Quest Software
    Verified User
    Chose KACE Systems Management Appliance
    The biggest part to KACE verses these options was the ability to have an agent installed on the endpoint that could communicate back to our primary KACE appliance for updates. As we have customers with different network setups and the machines are never in a direct connect to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HCL BigFixKACE Systems Management Appliance
    IT Asset Management
    Comparison of IT Asset Management features of HCL BigFix and KACE Systems Management Appliance (SMA)
    Feature
    HCL BigFix
    -
    Ratings
    KACE Systems Management Appliance (SMA)
    8.6
    12 Ratings
    Software and hardware inventory tracking00 Ratings10.012 Ratings
    License management00 Ratings9.011 Ratings
    Asset lifecycle monitoring00 Ratings8.010 Ratings
    Contract management00 Ratings6.06 Ratings
    Asset relationship management00 Ratings10.08 Ratings
    User Ratings
    HCL BigFixKACE Systems Management Appliance
    Likelihood to Recommend
    9.0
    (5 ratings)
    10.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (3 ratings)
    Support Rating
    6.0
    (3 ratings)
    9.5
    (4 ratings)