HCL BigFix vs. Microsoft Security Copilot

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

Microsoft Security Copilot is well-suited for environments where security teams face high alert volumes and need rapid triage. It is effective during active threat response, helping us establish timelines and suggest remediation steps quickly. Copilot also excels in executive reporting, generating clear summaries for leadership without much effort. Security Copilot is less effective outside of Microsoft's ecosystem because it doesn't integrate well with other products.

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Investigate incidents faster by summarizing alerts and correlating signals across systems
• Respond to breaches with guided remediation steps.
• Analyze user behavior to identify internal risks or compromised accounts.

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

• I think this product can do much better in terms of static code analysis. I don't think it has the full bit of knowledge on various languages. If the product can improve on SaaS and also help with threat modeling, that should be a great addition.

Incentivized

It is easily accessible and provides a similar Copilot interface as other Microsoft services. The natural language processing allows users to interact with it in plain language which greatly reduces the learning curve. Theoretically, even non-technical users within a company could utilize the product to get data for reporting or analysis.

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

Microsoft Security Copilot is more orientated towards the work I do and business I work for which is Security in Azure or Microsoft Products. Comparing the products has minor differences unless given explicit scenarios. In general use all of the products can fit a need but Microsoft Security Copilot suits mine in my security role the best.

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized

• Helps reduce time spent creating a baseline script.
• Some errors get corrected but then get reintroduced while adding functionality.
• I noticed that when using this for PowerShell it will sometimes have you install the module in the script without verifying if it is already installed. You must read the script before executing.

Incentivized