HCL BigFix vs. SonicWall Analytics

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

If you have Sonicwall firewalls, and want to store logs and generate custom reports, then this additional investment is worthy. If you only want to have storage for your logs, then I won't recommend this. You can opt for a Syslog tool or a SIEM platform for analyzing the same and storing logs.

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Consolidated Logging
• Reporting
• Custom and predefined templates for reporting
• Ease of integration with firewall and other tools
• Similar GUI and web console like of Sonicwall UTM and firewalls

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

• We get reports on the basis of features, like system reports, content/url filtering reports. There must be an option to get reports no the basis of complete user activity, or user timeline
• They could have bundled or included management along with reporting
• Pricing considering only collecting of logs and generating reports only from Sonicwall firewalls, I feel is high.

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized

• We are not able to keep SonicWall firewall logs for more than 3 months, which has given a positive rating to compliances
• We are getting custom and scheduled reports of user web activities
• Logs are now stored safely and securely

Incentivized