HCL BigFix vs. Trellix Intelligent Sandbox

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

It is suited for people who are looking to secure their PCs from malware attacks. There is also email threat prevention where it will detect unwanted mails which come through our inbox. The sandbox feature comes in handy when you want to test new applications that will prevent it spreading to multiple systems in an environment if it is malicious. It has good customer support for all our technical queries. Since pricing is quite high, small-scale organizations can't afford it.

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Automatic updates.
• Runs in the background.

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

• handling exceptions if you could centralize it would be nice.
• In the same way, it could improve how the logs are seen, the board is very rough.
• At the level of final use, there is no way that it can visualize the time it takes for a scan to be carried out remotely.

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

Personally, I have only called our internal IT team about needing changes to permissions, not McAfee itself, but our IT team can make the changes though it seems to take them longer than I would think it needs to take. As someone who administers a different program, with different permissions, I would feel they should be able to make the exceptions faster and easier.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

McAfee brand is used, mcafee antivirus scan, mcafee drive encryption, mcafee DLP, mcafee cloud proxy. He Kaspersky at the corporate level and used his admin dashboard is a bit rough. I recommend mcafee since the graphical environment is very friendly with the administrator. We selected it because at the administration level it is more comfortable, support for end users is very easy, the administration console can create roles and segregate permissions.

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized

• Its high pricing is unsuitable for our business.
• We no longer stress about any undesired invasion.
• Our data is safe and sound.

Incentivized