HCL Discover vs. Piano Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HCL Discover | N/A | N/A | A solution that provides behavioral insights into the online user journey, to improve the customer experience and increase online conversions. It leverages user shopping data and site analytics to detect customer behaviour changes, reveal revenue enhancement opportunities and understand business impact. | N/A |
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
| HCL Discover | Piano Analytics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
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| HCL Discover | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | - | 8.0 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 8.3 |
| Availability | - | 9.5 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 5.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 9.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 8.0 |