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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    HCL Sametime
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL Sametime
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HCL Sametime
    Considered Both Products
    HCLSoftware
    Chose HCL Sametime
    Cisco Jabber and Teams are the competitors for HCL Sametime but the thing that makes Sametime better is the cost. Cisco and Microsoft are big players and have [higher license cost than] HCL Sametime has.

    For a small and medium size companies HCL can be a recommended if they want …
    Incentivized
    Chose HCL Sametime
    Sametime is very similar to the other chats I have used, with some better features, such as the screenshot feature and file sharing, which demonstrates to be faster than the others.
    Incentivized
    Chose HCL Sametime
    We use Jabber globally in our company and Symphony (no relevant app in able list) in some of the teams as well. All these are instant messenger tools, but Sametime is the easiest one to be used and its chat history is easy to be searched. Sametime can be used to contact almost …
    Incentivized
    Chose HCL Sametime
    Slack is the best messaging app that I have used for work communication. Slack is actually so easy to use, and offers such a good mobile app, that I use it on my own for personal conversations. Slack offers many features that Sametime either doesn't or doesn't do well. We …
    Incentivized
    Chose HCL Sametime
    Text chat is text chat. It's not a technically hard problem to solve. It's when you try and move out of text chat into more fully featured applications that allow for audio or video calling, transcripts, etc, it becomes apparent that the developers on Sametime gave up a long …
    Incentivized
    Chose HCL Sametime
    Workplace is honestly much better than Sametime and is what our company is moving towards using. Workplace lets you do group chats, calls, videos, and is very similar to regular Facebook so it's easy for alot of people to pick up. Even if the user hasn't used Facebook before, …
    Incentivized
    Chose HCL Sametime
    For customers who want all on-premise implementation and are existing IBM customers, this is a no-brainer.
    Incentivized
    Chose HCL Sametime
    Sametime's flexibility with regards to the options available is quite a compelling reason. For an on-premises solution, Sametime is great. One of the major benefits for current IBM Notes customers with the IBM Cloud option when compared to something like Skype is the seamless …
    Incentivized
    Chose HCL Sametime
    IBM's Sametime solution did not require that third party users have their own account, which was a big win over Skype at the time we reviewed that solution. Additionally we found users were frustrated with GoToMeeting and WebEx (the two big names at the time) because plugins …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    HCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime
    Feature
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX9.02 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings
    User templates8.02 Ratings
    Call reports8.02 Ratings
    Directory of employee names8.07 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Answering rules8.05 Ratings
    Call recording8.02 Ratings
    Call park8.01 Ratings
    Call screening8.02 Ratings
    Message alerts8.06 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime
    Feature
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing8.06 Ratings
    Audio conferencing8.05 Ratings
    Video screen sharing8.01 Ratings
    Instant messaging8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS8.08 Ratings
    Mobile app for Android8.07 Ratings
    User Ratings
    HCL Sametime
    Likelihood to Recommend
    7.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    8.6
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    8.3
    (4 ratings)
    Ease of integration
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)