Heap

Heap

381 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Heap	Score7.9 out of 10	Small Businesses (1-50 employees)	Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.	$0 per month

Pricing

Heap

Free: $0
Up to 10k sessions/month
Growth: Starting at $3,600 annually
Up to 300k sessions/year
Pro: Contact Heap Sales
Custom sessions per month and unlimited projects
Premier: Contact Heap Sales
Custom sessions per month

Pricing Offerings
Heap
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Optional

Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.

Community Pulse
Key User Insights
	Heap
Considered Both Products	Heap rishabh mishra Senior Project Manager in Engineering at E2E Telelink India Pvt Ltd (Telecommunications, 201-500 employees) Chose Heap Google Analytics stacks up for high level traffic and marketing data but not ideal for enterprises looking user level product interactions in detail. On the other hand Heap stood out for its automatic data capturing, faster onboarding, easy to use dashboards, Highly integrable … Incentivized Helpful? Anmol Dubey Full-stack Developer in Information Technology at Azoora, Inc. (Information Technology & Services, 51-200 employees) Chose Heap For me, Heap is much simpler to utilize. I've previously used Google and Adobe Analytics but switched to Heap because it provide better features and is easy to integrate. Without a specialist's assistance, I am able to construct dashboards and am convinced that they are useable … Incentivized Helpful? Verified User Chose Heap Both have more or less the same strong and weak points. Incentivized Helpful? Verified User Chose Heap Heap is better because its easy to use, easy to install. With Heap you just add a snippet of tracking code to your header, instead of having to instrument each event like you do with other tools. Incentivized Helpful? Zeel Pandya SAP ABAP Consultant in Information Technology at AeonX Digital Solutions (Information Technology & Services, 51-200 employees) Chose Heap all of them may have their own strong suits but Heap is backed by best in class ML and AI algorithms. not only that all this powerful and robust backends are well handles also from the frontend. no matter how good your software is, if it is somewhat hard to navigate or to get … Incentivized Helpful? Verified User Chose Heap Heap is better then Pendo and Amplitude. Compared to Amplitude, Heap is cheaper and easier to analyze and use. Configurations might be cumbersome but in the long run, users find it very seamless and easy. Compared to Pendo, Heap offers much superior analytics, event … Incentivized Helpful? Verified User Chose Heap The ability to view events in real time as they occur, restrict them to just show mine, and then create dashboards using those events is the finest feature for me. It eliminates the requirement for constant 100% accuracy in documentation maintenance and guessing. I can monitor … Incentivized Helpful? Verified User Chose Heap It seemed Heap was better for our company as it seems it lets us zoom in more on the information we want. Incentivized Helpful? Verified User Chose Heap / Incentivized Helpful? Sandeep Virmani Solution Architect in Marketing at HCL America Inc (Computer Software, 10,001+ employees) Chose Heap Heap had an edge over Google Analytics in many ways. Few points to consider Heap over GA. 1. Low code implementation and less involvement of engineering team. 2. Great reporting dashboard with additional feature of of showing user journey, that helps understand user behaviour Incentivized Helpful? Sachidananda Choudhury System Architect in Professional Services at Pegasystems (Information Services, 1001-5000 employees) Chose Heap Other applications help to achive the requirements using the current data, but Heap has two driven model one is dependent on past data which is also known as predictive framework and also one dependent upon fly which is adaptive framework. And integration is other tools is … Incentivized Helpful? Surendra Gangwar Software Engineer in Engineering at MyGate (Information Technology & Services, 501-1000 employees) Chose Heap NA Incentivized Helpful? Verified User Chose Heap Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there … Incentivized Helpful? Verified User Chose Heap Great reviews and market credibility, with minimal similar products at the same price point. Incentivized Helpful? Verified User Chose Heap Heap is better than Lookr. Incentivized Helpful? Verified User Chose Heap I have heard about Google Analytics but I have not used it. Incentivized Helpful? Verified User Chose Heap Heap blows away the competition in this space in my opinion. Amplitude was the closest competitor but did not have the ease of instrumentation that Heap offers out of the box. Google Analytics has gotten worse year after year and was borderline worthless for our business, as … Incentivized Helpful? Verified User Chose Heap Heap is far easier to use compared to these. Incentivized Helpful? Verified User Chose Heap Heap is a little more user-friendly and much more robust than Google Analytics, but it is less user-friendly than Amplitude. Incentivized Helpful? Or Tamir Senior Marketing Director in Marketing at Nav (Financial Services, 51-200 employees) Chose Heap Tableau offers more advanced features, but at a much higher cost across all dimensions: price, difficulty of implementation and integration, onboarding effort, prior knowledge required, etc. Incentivized Helpful? Verified User Chose Heap Compared to GA, Heap provides a much better UI, and its a much better product analytics tool (considering GA's main functionality is not for Product analytics) Overall, of you, are searching for Product analytics I would choose Heap instead of GA. Incentivized Helpful? Verified User Chose Heap Heap is much easier to use versus Google Analytics. Previously, I was using Segment to get channel level data. However, Segment is not a customizable tool to understand top of funnel/web performance in the same way Heap does. Heap Connect is excellent when it comes to creating … Incentivized Helpful? Verified User Chose Heap Heap is much easier for me to use. With Adobe Analytics, I needed to work exclusively with a product analyst whose whole job is working in Adobe Analytics. I can create dashboards without help from a specialist and feel confident that they are functional, actionable, and usable … Incentivized Helpful? Matthew Carter UX research in Product Management at Laka (Insurance, 11-50 employees) Chose Heap I didn't select heap. Someone else did. I wasn't consulted during the process either, it was there before I arrived and we recently renewed, but I wasn't part of that process. Hotjar was alright, the heapmap is a neat way to quickly show non-experts where we might have an … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Heap
Likelihood to Recommend	8.1 (232 ratings)
Likelihood to Renew	9.3 (9 ratings)
Usability	8.9 (64 ratings)
Availability	9.1 (2 ratings)
Performance	8.4 (61 ratings)
Support Rating	9.0 (8 ratings)
Implementation Rating	9.0 (3 ratings)
Configurability	9.1 (1 ratings)
Ease of integration	9.1 (1 ratings)
Product Scalability	7.3 (2 ratings)
Vendor post-sale	8.2 (1 ratings)
Vendor pre-sale	8.2 (1 ratings)