Heimdal Remote Desktop vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heimdal Remote Desktop
Score 0.0 out of 10
N/A
Heimdal’s Remote Desktop enables System Admins to support users or access unattended computers. The solution supports: • Dashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) • Agent-to-agent (Windows+ Windows Server) • Dashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) Remote Desktop works stand-alone or as part of Heimdal’s…N/A
mRemoteNG
Score 8.6 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
Heimdal Remote DesktopmRemoteNG
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Heimdal Remote DesktopmRemoteNG
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Heimdal Remote DesktopmRemoteNG
Features
Heimdal Remote DesktopmRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Heimdal Remote Desktop
-
Ratings
mRemoteNG
7.9
Ratings
3% below category average
Screen sharing00 Ratings8.00 Ratings
File transfer00 Ratings5.10 Ratings
Over-the-Internet remote session00 Ratings9.00 Ratings
Remote management of servers & workstations00 Ratings10.00 Ratings
Remote Active Directory® management00 Ratings9.00 Ratings
Centralized management dashboard00 Ratings8.10 Ratings
Annotations00 Ratings7.00 Ratings
Monitoring and Alerts00 Ratings9.00 Ratings
Multi-platform remote control00 Ratings5.60 Ratings
User Ratings
Heimdal Remote DesktopmRemoteNG
Likelihood to Recommend
-
(0 ratings)
8.5
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
Heimdal Remote DesktopmRemoteNG
Likelihood to Recommend
No answers on this topic
mRemote is well suited if you need to manage multiple types of servers and/or network devices. Instead of opening a dedicated Putty session and having to manage all of the windows, mRemote can handle all of this with different tabs. If you only have a few devices (less than 10), mRemote could be overwhelming for the need and not quite match up with what you are needing.
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Pros
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  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
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Cons
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  • Sadly not seeing much in the way of active development these days.
  • Have had a few issues where the config file has been messed up (so learnging to back that up was key).
  • Interface is functional but not pretty and can be a bit clunky at times.
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Usability
No answers on this topic
It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Support Rating
No answers on this topic
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Alternatives Considered
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mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
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Return on Investment
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  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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ScreenShots

Heimdal Remote Desktop Screenshots

Screenshot of Heimdal Remote Desktop InitializingScreenshot of Heimdal Remote Desktop - Secured and Unified Remote TroubleshootingScreenshot of Heimdal Remote Desktop - Streamlined, Flexible, and Accessible Remote Support