Helcim vs. Revel Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Helcim
Score 10.0 out of 10
N/A
Helcim is a payments company that lets businesses accept credit cards. Helcim states they focus on delivering a better payment service by making it easier to sign up, providing smarter payment tools, and making it more affordable to get paid. Build the business you want in a few clicks without having to hire a programmer, developer, or web designer to get started. Helcim allows businesses to accept payments, build an online store, set up a checkout with the point-of…
$0.01
Average Pin Debit Rate
Revel Systems
Score 8.3 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Pricing
HelcimRevel Systems
Editions & Modules
In-Person Payments
0.91% + 8¢
Average Pin Debit Rate
In-Person Payments
1.92% + 8¢
Average Credit Card Rate (Interchange plus 0.30%)
Manually Keyed and Online
2.38% + 25¢
Average Credit Card Rate (Interchange plus 0.50%)
POS software cost
$99
*per month
Offerings
Pricing Offerings
HelcimRevel Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLower Rates - Transaction fees are adjusted to reflect the interchange rate for each transaction. Complete Transparency - Always know exactly what is being charge. Helcim tell users its margin and how different transaction types and cards affect the interchange fee. Automatic Volume Discounts - No need to call and renegotiate rates. As more transactions are processed, Helcim automatically lowers the processing rates based on a three-month volume average. No Monthly Fees - Helcim charges $0 recurring monthly fees.*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
More Pricing Information
Community Pulse
HelcimRevel Systems
Considered Both Products
Helcim

No answer on this topic

Revel Systems
Chose Revel Systems
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking …
Chose Revel Systems
I personally was not part of the process when Revel was decided on, but I did have the whole process of setup and clean up of things. Overall, it is a good product, solid, and has so many features that I didn't even get to dive into because it just wasn't applicable to our …
Chose Revel Systems
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to …
Best Alternatives
HelcimRevel Systems
Small Businesses
Square POS
Square POS
Score 10.0 out of 10
Square POS
Square POS
Score 10.0 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 7.9 out of 10
Epicor Eagle
Epicor Eagle
Score 7.9 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
HelcimRevel Systems
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
HelcimRevel Systems
Likelihood to Recommend
No answers on this topic
When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.
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Pros
No answers on this topic
  • Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
  • Online integration - One interface to update all menus.
  • Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.
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Cons
No answers on this topic
  • More flexible use of discounts and coupons
  • More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
  • Updates do not always function properly
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Likelihood to Renew
No answers on this topic
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
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Usability
No answers on this topic
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
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Support Rating
No answers on this topic
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
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Implementation Rating
No answers on this topic
Not for this one
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Alternatives Considered
No answers on this topic
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.
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Return on Investment
No answers on this topic
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Read full review
ScreenShots

Helcim Screenshots

Screenshot of Keep your business secure by storing credit cards in the card vault. You can quickly charge any card whenever you need to without the sensitive credit card information ever touching your system.Screenshot of Accept payments on your computer by logging into your Helcim account from any workstation, tablet, or smartphone, and entering the payment details in the secure payment form. That's accepting payments made easy.Screenshot of Create and send beautiful invoices that are customized to you. Complete with a "Pay Now" button, your customers have an easy way to pay online.Screenshot of Take control of your online orders and save the costly food app commissions! Add menu items in seconds to create a quick-order online store that lets you maintain control over your customer relationship, and serve your customers wherever they are.Screenshot of Set up a fully-hosted online store in just minutes. The online store was designed with you in mind, meaning you don't need to hire any web designers or programmers to get started.Screenshot of Transform your workstation, tablet or smartphone into a fast and convenient point-of-sale that automatically tracks your inventory, transaction history, sales trends, and customer information. And of course, better payments are built-in.