Helcim vs. ShopKeep

ShopKeep

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Helcim	Score 10.0 out of 10	N/A	Helcim is a payments company that lets businesses accept credit cards. Helcim states they focus on delivering a better payment service by making it easier to sign up, providing smarter payment tools, and making it more affordable to get paid. Build the business you want in a few clicks without having to hire a programmer, developer, or web designer to get started. Helcim allows businesses to accept payments, build an online store, set up a checkout with the point-of…	$0.01 Average Pin Debit Rate
ShopKeep	Score 7.0 out of 10	Small Businesses (1-50 employees)	ShopKeep is an iPad point of sale system; The vendor says it is intuitive, secure, affordable software that helps merchants run smarter businesses. The product optimizes staffing and inventory, while offering sales reports and customer information on a cloud-based platform. The product includes low-cost, integrated payment processing, as well as point of sale hardware. According to the vendor, ShopKeep has 23,000 customers, and a customer…	$69 per month

Pricing

Helcim

ShopKeep

Editions & Modules

In-Person Payments: 0.91% + 8¢
Average Pin Debit Rate
In-Person Payments: 1.92% + 8¢
Average Credit Card Rate (Interchange plus 0.30%)
Manually Keyed and Online: 2.38% + 25¢
Average Credit Card Rate (Interchange plus 0.50%)

Basic: $69.00
per month
Essential: $99.00
per month
Advanced: $199.00
per month

Offerings

Pricing Offerings
Helcim	ShopKeep
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Lower Rates - Transaction fees are adjusted to reflect the interchange rate for each transaction. Complete Transparency - Always know exactly what is being charge. Helcim tell users its margin and how different transaction types and cards affect the interchange fee. Automatic Volume Discounts - No need to call and renegotiate rates. As more transactions are processed, Helcim automatically lowers the processing rates based on a three-month volume average. No Monthly Fees - Helcim charges $0 recurring monthly fees.

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More Pricing Information

Community Pulse
	Helcim	ShopKeep
Considered Both Products	Helcim No answer on this topic	ShopKeep Audeee Berg, LEED AP President Chose ShopKeep I dropped ShopKeep in favor of Lightspeed Incentivized Helpful? Lance Ratze Owner Chose ShopKeep ShopKeep is an inexpensive choice iPad POS system that comes with all of the tools needed to do business without any long-term contracts or expensive fees. It also offers free 24/7 phone and email support along with online live chat during business hours. Coffee Shop Manager … Incentivized Helpful? Mark Johnston Principal Chose ShopKeep We also looked at NCR Silver, another leading POS vendor. However, Silver has separate products for retail vs. quick serve/restaurant, and those products do no work the same or share data with each other. Same issue with Lightspeed - separate products for restaurant vs. retail. … Helpful?

Best Alternatives
	Helcim	ShopKeep
Small Businesses	Square POS Score 10.0 out of 10	Square POS Score 10.0 out of 10
Medium-sized Companies	Epicor Eagle Score 7.9 out of 10	Epicor Eagle Score 7.9 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Helcim	ShopKeep
Likelihood to Recommend	- (0 ratings)	1.1 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	9.0 (0 ratings)
Support Rating	- (0 ratings)	8.0 (0 ratings)
Implementation Rating	- (0 ratings)	8.0 (0 ratings)

User Testimonials
	Helcim	ShopKeep
Likelihood to Recommend	No answers on this topic	ShopKeep is adequate for a small company on a limited budget that has no desire to grow past an embryo. As a business grows, Shopkeep becomes more of a deterrent as it is unable to accurately provide meaningful financial reports. Incentivized Audeee Berg, LEED AP President Read full review
Pros	No answers on this topic	It is easy to set up It is easy to use It is inexpensive Very competent for a really really small business Incentivized Audeee Berg, LEED AP President Read full review
Cons	No answers on this topic	It would be nice if ShopKeep dropped the additional fee for QuickBooks integration. I wish you were able to add pictures on the buttons. It would be great if ShopKeep offered integration with ChowNow. Incentivized Lance Ratze Owner Read full review
Likelihood to Renew	No answers on this topic	Because we expect the current issue with the credit card reader disconnecting from the register to be solved with an upcoming software update, and we like many of the features of Shopkeep. Mark Johnston Principal Read full review
Usability	No answers on this topic	The register functionality is excellent, both from a learning standpoint and an operations standpoint. Cashiers learn how to use the register quickly, and the registers can be configured with hot buttons for fast-moving products. Setting up product variations and additions is straightforward. The web-accessible Back Office has good features, but lacks enough granularity to provide a store manager with the ability to modify inventory settings without giving them access to all of the financial reports as well. Mark Johnston Principal Read full review
Support Rating	No answers on this topic	Occasional long waits [5 minutes or more] or call-backs needed for telephone support. Email support replies usually take several hours. Support personnel are generally friendly and knowledgable. Mark Johnston Principal Read full review
Implementation Rating	No answers on this topic	If moving from a "dumb" cash register system, spend all the time needed to get starting inventory and product costing and pricing correct. Shopkeep has good tools for reporting inventory, margins, and other critical business info, but the information is only useful if the starting figures are accurate. Mark Johnston Principal Read full review
Alternatives Considered	No answers on this topic	ShopKeep is an inexpensive choice iPad POS system that comes with all of the tools needed to do business without any long-term contracts or expensive fees. It also offers free 24/7 phone and email support along with online live chat during business hours. Coffee Shop Manager offered some of these items, but they also tied you into a long-term contract and you were charged fee after fee for support, etc. Also, the CSM system was big and took up a lot of space compared to ShopKeep's integration with an Apple iPad tablet. Incentivized Lance Ratze Owner Read full review
Return on Investment	No answers on this topic	ShopKeep has been reliable and easy to customize and use. Because ShopKeep integrates with MailChimp and AppCard I don't have to do a lot of re-creating. Incentivized Lance Ratze Owner Read full review
ScreenShots	Helcim Screenshots	ShopKeep Screenshots