Dropbox Sign vs. SignRequest, now part of Box

Dropbox Sign

409 Reviews and Ratings

SignRequest, now part of Box

28 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox Sign	Score8.3 out of 10	N/A	HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.	$0 per month
SignRequest, now part of Box	Score8 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Dropbox Sign

SignRequest, now part of Box

Free: $0
Essentials: $15
per month
Standard: $17.5
per month starting at two users, per user
Essentials API: $75
per month Starting at 50 signature requests / mo.
Standard API: $250
per month Starting at 100 signature requests / mo.
Premium: Custom
Custom

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Pricing Offerings
Dropbox Sign	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Optional

No setup fee

Additional pricing available for HelloWorks and HelloFax

For text message verification and bank payment verification additional fees apply

Community Pulse
Key User Insights
	Dropbox Sign	SignRequest, now part of Box
Considered Both Products	Dropbox No answer on this topic	Discontinued Products Verified User Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? Carolyn Eckman Business Owner in Professional Services at Carolyn Eckman Consulting (Management Consulting, 1-10 employees) Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Christine Sako Head of Internal Ops and BI at XY Labs (Information Technology & Services, 11-50 employees) Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Matthew Finneran Product Manager in Corporate at SalesLoft (Internet, 11-50 employees) Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Dropbox Sign	SignRequest, now part of Box
Likelihood to Recommend	9.0 (177 ratings)	8.0 (20 ratings)
Likelihood to Renew	8.4 (11 ratings)	- (0 ratings)
Usability	9.8 (123 ratings)	10.0 (1 ratings)
Availability	9.1 (2 ratings)	- (0 ratings)
Performance	9.1 (2 ratings)	- (0 ratings)
Support Rating	1.7 (18 ratings)	8.8 (6 ratings)
Implementation Rating	9.0 (4 ratings)	- (0 ratings)
Configurability	8.3 (120 ratings)	- (0 ratings)
Contract Terms and Pricing Model	9.1 (1 ratings)	- (0 ratings)
Product Scalability	9.1 (1 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (1 ratings)	- (0 ratings)